Onsite IT Field Technician

2 weeks ago


Kokomo, United States DXC Technology Full time

Essential Job Functions
- Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies operational quality of system equipment.
- Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
- Assists in investigating and resolving complex installations and maintenance matters of significance.
- Instructs customers in the operation and maintenance of systems/equipment.
- Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
- Ability to walk and stand for several hours.

Basic Qualifications
- High school diploma or G.E.D.
- 1-2 years of service desk or field support experience
- Experience working with the hardware, software, and office equipment products

Other Qualifications
- Good interpersonal skills to work with customers and other unit personnel
- Good analytical and problem-solving skills
- Good communication skills
- Good time management and organizational skills
- Ability to resolve hardware and software problems

Work Environment
- Office/Automotive Plant environment
- 100% onsite at automotive facility
- May require weekend and holiday work
- May require Overtime

Pay: $54,000.00 per year

**Benefits**:

- Dental insurance
- Employee assistance program
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Kokomo, IN: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What are your salary requirements?

**Experience**:

- Desktop support: 3 years (required)

Ability to Relocate:

- Kokomo, IN: Relocate before starting work (required)

Work Location: In person



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