Current jobs related to Staff Services Manager I - Alameda County CA - Department of Transportation


  • San Diego County, United States i-Bridge Full time

    Intuit Credit Karma​ Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 130 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping...


  • Alameda, United States Allameda Alliance for Health Full time

    PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a...


  • Alameda, United States Allameda Alliance for Health Full time

    PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a...


  • Alameda, United States Alameda Alliance Full time

    PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a...


  • Alameda, United States Alamedaalliance Full time

    Brief Description PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members’ primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and...


  • Alameda, United States Alameda Alliance Full time

    PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a...


  • Alameda, United States Alameda Alliance Full time

    PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a...


  • Alameda, United States Alameda Alliance for Health Full time

    DescriptionPRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound...


  • Alameda, United States Alameda Alliance Full time

    PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a...


  • Alameda, United States Alameda Alliance for Health Full time

    DescriptionPRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls...


  • Alameda, United States Alameda Alliance Full time

    PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a...


  • Alameda, United States Alameda Alliance Full time

    PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a...


  • Alameda, United States Alameda Alliance for Health Full time

    DescriptionPRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls...


  • Alameda, United States Alameda Alliance Full time

    PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a...


  • Alameda, United States Alameda Alliance Full time

    PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a...


  • Alameda, United States Alameda Alliance Full time

    PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a...


  • Alameda, United States Alameda Alliance for Health Full time

    DescriptionPRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound...


  • Alameda, United States Alameda Alliance for Health Full time

    DescriptionPRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls...


  • Alameda, United States Alameda Alliance Full time

    PRINCIPAL RESPONSIBILITIES: Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a...


  • Alameda, California, United States Allameda Alliance for Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Member Services Representative I to join our team at Alameda Alliance for Health. As a key member of our customer service team, you will be responsible for providing exceptional support to our members, addressing their concerns, and ensuring their overall satisfaction with our services.Key...

Staff Services Manager I

4 months ago


Alameda County CA, United States Department of Transportation Full time

Under the general direction of the Assistant Office Chief, Office of Business Operations a Staff Services Manager II, The incumbent has the overall responsibility for overseeing multidisciplinary staff levels for the District 4 Security, Building Safety and Fleet Operations, including responsibilities for the Oakland District Office Building, which is approximately 684,000 square feet and occupies 2000 + employees and tenants, 4-floor State Garage, a Traffic Management Center (24hr operation) and District Computer Data Center, not limited to Security Operations, Building Safety and Automotive/Fleet Management,. The incumbent will be responsible for the resolution of complex issues relating to security, building safety and fleet operations for the District Administration Division. The incumbent will provide support to designated satellite field offices in nine Bay Area counties.
- Eligibility for hire may be determined by your score on the Staff Services Manager I Exam. For those who do not have current eligibility (e.g. transfer, permissive reinstatement or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions.. The Staff Services Manager I Exam is located here: CalCareers
PARF# 04-4-0043 / JC-431514
- You will find additional information about the job in the **Duty Statement**.

Working Conditions

**Position located in Oakland, Alameda County.**

Incumbent will work in a climate-controlled office under artificial lighting; however, due to unexpected heating and air conditioning problems, building temperature may fluctuate. The incumbent will also be required to travel between the District Office, Headquarters, and other districts throughout the district to attend meetings or trainings. Occasional overtime, night work, and overnight travel may be required.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- STAFF SERVICES MANAGER I

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-431514
- **Position #(s)**:

- 904-051-4800-XXX
- **Working Title**:
**Security, Building Safety and Fleet Operations Branch Chief**

**Classification**:

- STAFF SERVICES MANAGER I
$6,760.00 - $8,398.00
- **# of Positions**:

- Multiple
- **Work Location**:

- Alameda County
- **Telework**:

- Hybrid
- **Job Type**:

- Permanent, Full Time
- Department Information

**Caltrans Mission**: Provide a safe and reliable transportation network that serves all people and respects the environment.

**Caltrans Vision**: A brighter future for all through a world-class transportation network.

**The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity.**

Special Requirements
- Statement of qualifications (SOQ) required.

Statement of Qualifications - the SOQ is to be no more than two pages in size, 12pt. Century Gothic font.
- The SOQ questions need to be in number format as outlined below. Failure to include a SOQ will disqualify the applicant from being considered for the position. Please answer the below questions in number order:

Describe your leadership style and experience.
- Describe your experience with Project Management, Record Keeping, Customer Service and Problem Resolution.
- Briefly describe your work experience that specifically qualifies you for this position.

Application Instructions

Final Filing Date: 5/23/2024
- **Who May Apply**
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- **How To Apply**
- **Address for Mailing Application Packages**
Department of Transportation
-Attn: Caltrans DHR Contact
-Certification Services MS-90
-P O Box 168036
-Sacramento, CA 95816-8036

**Address for Drop-Off Application Packages**
Department of Transportation
-Caltrans DHR Contact
-Classification and Hiring Unit - ECOS
-1727 30th Street, MS 90
-Sacramento, CA 95816
-Closed on weekends and State holidays.
-08:00 AM - 05:00 PM

**Required Application Package Documents**
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications

**Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.**

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.