Float Teller

4 weeks ago


Easthampton, United States bankESB Full time

**PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES**:
Performs any functions necessary within the scope of authority and expertise, to provide the highest levels of customer service and responsiveness to our customers.

Operations
- Performs a variety of transactions to service the customer including processing deposits, withdrawals, payments, cash, checks, and credit card advances.
- Participation in individual, team, and Bank goals as set by the branch manager.
- Adheres to internal controls/policies regarding audit, dual control, security, regulatory compliance, cash limits and robbery procedures which protect the Bank, employees, and customers.
- Ensures that BSA procedures are being properly followed.
- Answers phone and in-person account inquiries.
- Accounts for all money in individual cash drawer and balances transactions daily.

Security
- Ensure the prevention of fraudulent activities through adherence to Bank policies and procedures.
- Adhere to branch security procedures detailed in the HFG security manual.
- Assist in managing branch risk.
- Ability to work in a constant state of alertness and in a safe manner.

**EDUCATION AND EXPERIENCE**:

- High school diploma/GED required
- Cash handling experience preferred
- Computer skills required
- Knowledge of Microsoft products a plus
- Customer service experience is a plus
- Fluency in a second language is a plus