Fueling Operations Manager

2 weeks ago

Tampa, United States Menzies Aviation Full time

**Main accountabilities include**:

- Fully responsible for all aspects of the station. Services offered at the station include ITP Fuelling and

GSE Fueling services.
- Reviews data on incoming flights such as scheduled or estimated times of arrival or departure,

destinations and downline station stop, in order to plan work activities.
- Directs and coordinates all operations functions and ensures workers and equipment are available

for fueling and defueling services.
- Analyzes reports and records of operations and inspects facilities to determine effectiveness of

existing methods and procedures and physical condition of facilities and equipment.
- Prepares and submits recommendations designed to improve efficiency of fueling services.
- Investigates causes of accidents and recommends safety measures for preventing further occurrences.
- Leading and working with the senior team to maintain and enhance appropriate, effective safety &
security systems, risk assessments, periodical inspections & audits, operational training programs,

planning, operational processes, and service delivery.
- Regularly interacts with customers to promote the station and to measure the level of customer

satisfaction.
- Uses customer feedback to constantly develop and improve capabilities and processes.
- Implementation of the company policies and procedures, promoting sound safety, security, and people

management practice
- Promoting and driving a ‘safety first’ culture through all levels of the organization.
- Ensure the business unit remains fully compliant with internal standards and all relevant industry,

regulatory and state legislated requirement.
- Lead and motivate hard working teams to deliver excellent quality and productivity.
- Safety and security are the responsibility of each employee.
- Required to attend the mandatory training imposed by the Company and Airlines as per job role.
- Maintains all equipment records and monitors vehicle registration and hour meter program.
- Determines work procedures, prepares work schedules, and expedites workflow.
- Perform as a mentor to other employees and provide training to new employees.
- Some responsibilities may include interviewing, hiring, and training employees; appraising performance;
rewarding and disciplining employees; addressing complaints and resolving problems as needed for

violations of company policy.
- Complete shift reports and sign timecards
- Assist in the preparation of performance evaluation forms.
- Prepare disciplinary incident and/or termination reports.
- Conduct shift briefings to ensure staff is organized and informed.
- Comply with the company’s attendance/tardiness standards.
- Other duties may be assigned.

**Safety, Security and Compliance**
All employees have a responsibility and duty whilst at work to:

- Take reasonable care for the health and safety of themselves and of others who may be affected by their

actions or omissions whilst at work.
- Fully versed in International Aviation Safety and Security standards and passionate about promoting them

within the organization.
- Co-operate with their manager / supervisor to allow them to perform or comply with any legal

requirements imposed on the company.
- Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests

of health, safety, or welfare reasons.
- Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or

immediate danger to health and safety.
- Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager /

supervisor, who will then follow the procedures contained in this manual.
- Carry out work in accordance with information and training provided and any specific workplace health

and safety rules or procedures.
- Fully understand the company health and safety policy.
- Attend training courses as may be arranged by the Company.

**Qualifications and Experience**
- Bachelor's degree (B.A.) from four-year College or university; or five to ten years related experience

and/or training; or equivalent combination of education and experience.
- Excellent leadership and people management skills
- Experience in business development, sales, and commercial negotiation & pricing
- Extensive management and/or support service experience, preferably in an in-to-plane fueling or ground

equipment fueling environment.
- Strong communication and interpersonal skills balanced with a high level of confidence to influence and

present at all levels.
- Interpersonal skills: Independence, decisiveness, and the ability to work accurately and independent of

immediate support.
- Able to influence, engage and motivate at all levels.
- Flexible, determined to succeed and self-motivated.
- All applicants must hold the requisite employment authority to work in the USA.
- Must be at least 18 years of age.
- Must pass pre-employment physical test and a drug screen.

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