Security Services Operations Manager

1 month ago

Charlestown, United States Windwalker Group Full time

**Position Overview**:
Join Windwalker Group, LLC in our mission to redefine security solutions. We're seeking an experienced Security Services Operations Manager to lead the operational management of Guard Security, Facilities Protective Services, and Emergency Management contracts. Based in Greater Boston, Massachusetts, at our Charlestown office, this role offers an exciting opportunity to drive success in our Security segment through current and future contracts.

**Responsibilities**:
**General**:

- Lead and mentor project managers and security leads across various onsite locations, ensuring high performance through ongoing assessments.
- Serve as a trusted client liaison for multiple contracts at corporate, state, and federal levels, prioritizing exceptional customer service.
- Implement and uphold specific contract Performance Work Statements (PWSs) or Statements of Work (SOWs), fostering teamwork and adherence to corporate policies.
- Oversee employee timesheets, ensuring timely submissions for payroll while upholding professional and ethical integrity.
- Drive financial targets and deliverables through effective planning, organization, and decision-making.
- Foster employee engagement and development, setting clear goals and objectives for the team.
- Ensure delivery of security services to customer satisfaction and contractual standards, conducting health & safety assessments and risk evaluations.

**Security**:

- Maintain digital records for guard sites, ensuring consistent quality standards.
- Supervise internal staff, including hiring, mentoring, and training.
- Manage inventory, including arms and ammunitions, and enforce disciplinary standards.
- Conduct regular visits to guard sites and provide Emergency Management expertise.

**Emergency Management**:

- Develop and review Continuity of Operations Plans (COOPs) and facilitate emergency response exercises.
- Respond to real-time emergencies, such as severe weather occurrences, accidents, etc.

**Required Qualifications**:

- Bachelor’s degree in security, Emergency Management, or related field.
- Minimum 5 years of program management experience, demonstrating autonomy and initiative.
- Proficiency in Microsoft Office suite, particularly Word, Excel, and PowerPoint.
- Strong analytical and communication skills, with attention to detail and accuracy.
- Familiarity with FEMA - NIMS, COOP, and Critical Infrastructure Security and Resilience.

**Preferred Qualifications**:

- Business Unit Management or P&L ownership experience.
- Understanding of FEMA National Response Framework and VTTX.
- Excellent critical thinking and problem-solving skills.
- Knowledge of Enterprise Risk Management.
- Familiarity with IT project management tools.
- Background in security, law enforcement, or emergency management roles.

  • Security Services Operations Manager

    3 weeks ago

    Charlestown, United States Windwalker Group Full time

    Job DescriptionJob DescriptionPosition Overview:Join Windwalker Group, LLC in our mission to redefine security solutions. We're seeking an experienced Security Services Operations Manager to lead the operational management of Guard Security, Facilities Protective Services, and Emergency Management contracts. Based in Greater Boston, Massachusetts, at our...

  • Security Services Operations Manager

    1 month ago

    Charlestown, United States Windwalker Group Full time

    Job DescriptionJob DescriptionPosition Overview:Join Windwalker Group, LLC in our mission to redefine security solutions. We're seeking an experienced Security Services Operations Manager to lead the operational management of Guard Security, Facilities Protective Services, and Emergency Management contracts. Based in Greater Boston, Massachusetts, at our...

  • Security Services Operations Manager

    1 week ago

    Charlestown, United States Windwalker Group Full time

    Job DescriptionJob DescriptionPosition Overview:Join Windwalker Group, LLC in our mission to redefine security solutions. We're seeking an experienced Security Services Operations Manager to lead the operational management of Guard Security, Facilities Protective Services, and Emergency Management contracts. Based in Greater Boston, Massachusetts, at our...

  • Director of Security Operations

    6 days ago

    Charlestown, United States Windwalker Group Full time

    Job DescriptionJob DescriptionJob Summary: Windwalker is a dynamic, multi-sector business experiencing significant growth and seeking an experienced, proactive Director of Security to lead our Security (facilities) Business Unit. This critical role demands a strategic thinker with a robust track record in security management and leadership, capable of...

  • Security Guard

    3 days ago

    Charlestown, United States Whalen Security LLC Full time

    **Weekends are required** **you will be required to work at two different sites.** **Ashaway RI site** **Sunday 7am-3pm** **Monday 4pm-11pm** **Matunuck RI site** **Thursday 4pm-2am** **Friday 6pm-2am** Whalen Security LLC has opportunities for Security officers and gate attendants. These officers monitor facility access and conduct mobile patrols of...

  • Lead Security Officer, Overnights

    2 weeks ago

    Charlestown, United States Spaulding Hospital–Boston & Cambridge(SRN,SRH,SHC) Full time

    **Lead Security Officer, Overnights** - (3291952) **Summary** Under general direction from the Security Manager, the Lead Security Officer ensures a safe and secure environment by providing protective services and response measures for the hospital’s people and property. This role assists in managing the daily operations of the Security Department...

  • Maintenance Person

    3 days ago

    Charlestown, United States Elderly Housing Development & Operations Corporation Full time

    Full Time - 100 Ferrin St, Charlestown, MA 02129, USA - Posted 5 mins ago Website **Elderly Housing Development & Operations Corporation** **Qualifications**: - Required technical training: - Basic Universal License. May be completed during the first year of employment. - Working, hands-on knowledge of building maintenance, including basic plumbing,...

  • Roving Security Guard

    2 months ago

    Charlestown, United States Windwalker Group Full time

    Join Windwalker Group, where we're seeking proactive and customer-oriented Security Professionals to fortify our esteemed Protection & Preparedness team in the bustling metro-Boston, Massachusetts area. We have immediate openings for **Per-Diem Roving unarmed Security Guards** for 1st, 2nd, and 3rd shifts to provide comprehensive security coverage across...

  • Roving Security Guard

    3 weeks ago

    Charlestown, United States Windwalker Group Full time

    Job DescriptionJob DescriptionJoin Windwalker Group, where we're seeking proactive and customer-oriented Security Professionals to fortify our esteemed Protection & Preparedness team in the bustling metro-Boston, Massachusetts area. We have immediate openings for Per-Diem Roving unarmed Security Guards for 1st, 2nd, and 3rd shifts to provide...

  • Roving Security Guard

    2 months ago

    Charlestown, United States Windwalker Group Full time

    Job DescriptionJob DescriptionJoin Windwalker Group, where we're seeking proactive and customer-oriented Security Professionals to fortify our esteemed Protection & Preparedness team in the bustling metro-Boston, Massachusetts area. We have immediate openings for Per-Diem Roving unarmed Security Guards for 1st, 2nd, and 3rd shifts to provide...

  • Cherry Picker Operator

    2 weeks ago

    Charlestown, United States NESCO Inc Full time

    Cherry Picker/Forklift Operator 1st Shift: 7:30am - 4:00pm (M-F) Description: Keeps production supplied by retrieving materials and supplies; operating a forklift. Duties: Plans supply and material requirements by studying production schedule; scheduling deliveries to production area. Retrieves supplies and materials by studying specifications;...

  • Cherry Picker Operator

    1 week ago

    Charlestown, United States NESCO Inc Full time

    Forklift Operator1st Shift: 8:00am - 4:30pm (M-F)Description:Keeps production supplied by retrieving materials and supplies; operating a forklift.Duties: Plans supply and material requirements by studying production schedule; scheduling deliveries to production area. Retrieves supplies and materials by studying specifications; locating and verifying supplies...

  • Cherry Picker Operator

    1 week ago

    Charlestown, United States NESCO Inc Full time

    Forklift Operator 1st Shift: 8:00am - 4:30pm (M-F) Description: Keeps production supplied by retrieving materials and supplies; operating a forklift. Duties: Plans supply and material requirements by studying production schedule; scheduling deliveries to production area. Retrieves supplies and materials by studying specifications; locating and...

  • Shift Manager

    1 week ago

    Charlestown, United States McDonald's Full time

    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job...

  • Administrative Operations Assistant

    4 days ago

    Charlestown, United States Somerville Facilities Services, Inc Full time

    **Overview**: **Responsibilities**: - Perform clerical tasks such as data entry, filing, and organizing documents - Manage calendars, schedule appointments, and coordinate meetings - Assist in job/work planning and coordination - Handle incoming and outgoing correspondence. - Support management with various tasks, including warehouse management, inventory...

  • Facilities Manager

    2 weeks ago

    Charlestown, United States YMCA of Greater Boston Full time

    Job DescriptionJob DescriptionDescriptionReporting directly to the Branch Executive Director, this position is primarily responsible for the overall physical condition and presentation of the YMCA branch, to assure that the facilities are clean, safe and in good repair.  This position is responsible for the general maintenance and repair of non-complex...

  • Facilities Manager

    2 months ago

    Charlestown, United States YMCA of Greater Boston Full time

    Job DescriptionJob DescriptionDescriptionReporting directly to the Branch Executive Director, this position is primarily responsible for the overall physical condition and presentation of the YMCA branch, to assure that the facilities are clean, safe and in good repair.  This position is responsible for the general maintenance and repair of non-complex...

  • Facilities Manager

    1 week ago

    Charlestown, United States YMCA of Greater Boston Full time

    Job DescriptionJob DescriptionDescriptionReporting directly to the Branch Executive Director, this position is primarily responsible for the overall physical condition and presentation of the YMCA branch, to assure that the facilities are clean, safe and in good repair.  This position is responsible for the general maintenance and repair of non-complex...

  • Forklift Operator

    3 weeks ago

    Charlestown, United States Knipper Health Full time

    Overview Founded in 1986, J. Knipper and Company, Inc. and its affiliates, KnippeRx and Eagle Pharmacy, are dedicated to providing services exclusively for the pharmaceutical and life sciences industries. We are in an exciting accelerated growth phase fueled by our three integrated business units; Third-Party Logistics (3PL), Custom Pharmacy Solutions...

  • Forklift Operator

    1 week ago

    Charlestown, United States Knipper Health Full time

    Overview Founded in 1986, J. Knipper and Company, Inc. and its affiliates, KnippeRx and Eagle Pharmacy, are dedicated to providing services exclusively for the pharmaceutical and life sciences industries. We are in an exciting accelerated growth phase fueled by our three integrated business units; Third-Party Logistics (3PL), Custom Pharmacy Solutions...