Homeownership Specialist

Homeownership Specialist

Help Address Vermont’s Housing Crisis

Downstreet Housing and Community Development is a private, mission-driven, not-for-profit organization dedicated to delivering social justice through the power of housing. We pride ourselves on connecting people to the resources they need to thrive and creating equitable opportunities for everyone in Central Vermont to access safe, healthy homes. Through our work, we strengthen the health and future of our local communities.

We are looking for a Homeownership Specialist to join our team

Downstreet is seeking an enthusiastic and detail-oriented Homeownership Specialist to coordinate and implement our homeownership counseling programs. This person will help low
- and middle-income homebuyers achieve their dream of homeownership in Central Vermont.

Key Responsibilities
- Manage calls and inquiries from customers inquiring into homeownership services.
- Perform client intake with customers; provide one-on-one pre-purchase counseling services to include follow up, client file notes and file closeout.
- Manage homebuyer education workshops, both in person and through eHome America.
- Provide foreclosure counseling as needed, meet with clients, assist clients in completing loss mitigation documents, and conduct outreach to loan servicer as needed.
- Provide ongoing support to Shared Equity homeowners to include monthly and annual communication.
- Obtain and maintain certifications as required to include but not limited to HUD Certification and NeighborWorks NCHEC Certifications.
- Build and maintain accurate, confidential and complete client files including electronic and paper files.
- Perform other duties as assigned.

Experience and Education
- 2 years of experience in mortgage lending, financial counseling/coaching or an equivalent combination of education, employment, and life experience
- Proficient in Microsoft Office Suite and ability to learn relevant software
- Highly organized with a strong ability to manage priorities and deadlines and ability to manage confidential information
- Strong written and verbal communication skills, active listening skill and problem-solving abilities
- Commitment to equity and inclusion and social and economic justice
- Valid Vermont Driver’s License and personal vehicle

Physical Requirements
- Prolonged periods sitting at a desk and working at a computer
- Must be able to lift 25 pounds at a time

Downstreet is strongest when we have a team that represents a variety of backgrounds, perspectives, and skills. We know that the more inclusive we are, the better our work will be. We are an equal employment opportunity employer, and all qualified applicants, regardless of race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, disability, or Veteran status are encouraged to apply.

**Salary**: $48,000 - $55,000 per year

Benefits: Competitive benefits package including 401k match, health and dental insurance, paid holidays, paid time off, life insurance, short-term disability

Hybrid remote/office work schedule available, after introductory period

Pay: $48,000.00 - $55,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- 403(b)
- 403(b) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Ability to Relocate:

- Barre, VT 05641: Relocate before starting work (required)

Work Location: In person