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Data Center Operations Technician
2 weeks ago
**Data Center Operations Technician (Night Shift)**
**Position Overview**: We are seeking a Data Center Operations Technician for the night shift (6 PM - 6 AM) in Northern California (Stockton/Lathrop area). This role offers a great path to advancement within the data center industry.
**Key Responsibilities**:
- Monitor and support data center infrastructure to ensure 100% uptime.
- Field and respond to customer communications in a mission-critical environment.
- Initiate and manage trouble tickets.
- Provide Tier I/II issue resolution support.
- Assist in remote hands customer support for end-point devices (servers, network devices, etc.).
- Support implementation of operating policies and procedures.
- Document service issues and track resolution progress.
- Draft root cause analysis reports for SLA violations and service interruptions.
**Requirements**:
- Excellent verbal and written communication skills.
- Sense of urgency in a mission-critical environment.
- 1+ years’ experience in data center or equivalent fast-paced environment.
- 2+ years’ experience with mechanical and electrical equipment.
- Strong analytical and problem-solving skills.
- Ability to work night shifts and support 24x7x365 coverage.
- Ability to climb ladders and perform tasks at height.
**Preferred (Not Required)**:
- US Military Veteran (Navy Nukes encouraged to apply).
- Experience as a field electrician or plumber.
- Secret or Top-Secret Clearance.
- Bachelor’s degree.
**Compensation**:
- Approximately $75,000 annually.
**Schedule**:
- 2-week rotation: 4 shifts on, 4 shifts off, 3 shifts on, 3 shifts off.
- Day shift opportunities available in the future.
**Location**:
- Northern California, Stockton/Lathrop area.
- ~1 hour south of Sacramento, ~90 minutes east of San Francisco.
Pay: $32.00 - $34.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 12 hour shift
- Night shift
Work Location: In person
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