Host/front Desk

1 week ago


Los Angeles, United States Sunset Entertainment Group Full time

From the operators of La Mesa Lounge, Le Jardin, Sunset Room & LURE comes a brand new, elevated dining experience debuting in Hollywood June 2024.

Greeting Guests & Customer Service:

- Welcome guests as they arrive at the restaurant with a warm and friendly demeanor. Assist guests with seating arrangements, taking into account their preferences and any special requests.
- Manage waiting lists during peak hours, ensuring guests are informed of wait times and kept comfortable.
- Provide excellent customer service by addressing guest concerns and resolving any issues in a professional manner.
- Ensure guests leave with a positive impression of the restaurant and a desire to return.

Reservation Management:

- Accurately record reservation details and update the reservation system accordingly.
- Organize seating assignments to optimize table turnover and guest satisfaction.

Communication and Coordination:

- Maintain effective communication with servers, kitchen staff, and management to ensure smooth operation.
- Relay special requests, dietary restrictions, and other relevant information to the appropriate team members.
- Coordinate with other front-of-house staff to ensure a seamless dining experience for guests.

Appearance and Presentation:

- Maintain a neat and professional appearance at all times, adhering to the restaurant's dress code.
- Keep the hostess stand and entrance area clean and organized, presenting an inviting atmosphere to guests.

Team Support:

- Assist with various tasks during slow periods, such as rolling silverware, restocking supplies, or helping with to-go orders.
- Collaborate with fellow team members to ensure all aspects of service run smoothly.

**Requirements**:

- Previous experience in a hostess or similar customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to remain calm and composed under pressure.
- Strong organizational skills and attention to detail.
- Knowledge of SevenRooms a plus
- Flexibility to work evenings, weekends, and holidays as required.

Joining our team as a hostess offers an exciting opportunity to be part of a dynamic restaurant environment in the heart of Hollywood. If you are passionate about providing exceptional service and creating memorable dining experiences, we invite you to apply

**Job Type**: Part-time

Pay: $18.00 - $25.00 per hour

Shift:

- Evening shift

Weekly day range:

- Every weekend
- Monday to Friday

Ability to Relocate:

- Los Angeles, CA 90028: Relocate before starting work (required)

Work Location: In person


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