Client Service Consultant

1 week ago

Clifton Park, United States GTM Payroll Services Inc Full time

Are you a skilled communicator with a knack for navigating challenging situations? Are you ready to provide unparalleled service to households in need of solutions? Join our growing Household Services team as a Client Services Consultant and make an impact on our clients' lives in real time.

**About the Role**:
As a Client Services Consultant, you will be the front line of support and primary point of contact for our household clients. You will handle inquiries, provide guidance, and ensure the needs of our clients are met in a timely manner. Your ability to establish trust and rapport, while building strong relationships and effectively managing client expectations will be crucial to success in this role.

**What You'll be Doing**:

- Serve as the main liaison between clients and our company, establishing trust and rapport throughout the entire client lifecycle.
- Collaborate with internal teams to develop tailored solutions that meet client objectives.
- Handle complex and delicate situations with professionalism and discretion.
- Anticipate potential issues and proactively address client needs to maintain satisfaction.
- Provide support during client onboarding, ensuring a smooth transition into our services.
- Maintain accurate records of client interactions and escalations.

**About You (traits we value on the team)**:

- Active Listening: You give full attention to what your clients are saying and asking, taking the time to understand and ask questions when appropriate.
- Patience: You remain composed in challenging situations and provide thoughtful solutions.
- Adaptability: You adjust your approach to meet the unique needs of each client and pivot when necessary.
- Problem-Solving: You're resourceful in finding solutions that benefit both clients and the company.
- Integrity: You handle sensitive information with the utmost discretion and professionalism.
- Humility: You're not afraid to gracefully say "I don't know" yet quickly find a solution from a team member who does.
- Team Player: You collaborate seamlessly with your colleagues to deliver comprehensive service and lean on one another for support and guidance.

**Qualifications**:

- Minimum of 3 years of experience in client services
- Experience and comfort in a high-volume call environment
- Exceptional communication and interpersonal skills, both oral and written
- Ability to thrive under pressure and manage complex client interactions
- Proficiency in Microsoft Office Suite, CRM systems, phone etiquette
- Ability to navigate competing priorities and pivot when needed
- Associate degree or higher

**Nice to Haves**:

- HR and payroll knowledge and experience
- Sales experience

**Ready to Make a Difference?**

**What our Client Service Consultants receive**:

- You'll feel rewarded knowing you helped our clients be more successful in managing their people.
- Generous Paid Time Off (PTO) policy. Plus you get your birthday off
- 100k company Paid Life Insurance.
- A full suite of health, dental, vision plans.
- Company paid telehealth services.
- Supplemental health plans.
- 401k with company match.
- Professional Development opportunities and reimbursement.
- And really awesome co-workers that like to have fun and support each other

**About Us**:

- GTM Payroll Services has specialized in easy-to-use payroll solutions ever since our founding in 1991. Our offerings for families with domestic workers include payroll management, tax filings, workers' compensation policies, and employee benefits like health insurance and 401(k) plans. For businesses, we offer a comprehensive suite of payroll, time and labor management, human resources, and insurance products that can easily adapt to any size or type of business. Our success is based on our industry-leading expertise and an extraordinary level of personal attention for each and every customer._

  • Client Service Consultant

    4 weeks ago

    Clifton Park, United States GTM Payroll Services Full time

    Job Description Job Description Are you a skilled communicator with a knack for navigating challenging situations? Are you ready to provide unparalleled service to households in need of solutions? Join our growing Household Services team as a Client Services Consultant and make an impact on our clients' lives in real time. About the Role: As a Client...

  • Client Service Coordinator

    4 weeks ago

    Clifton Park, United States Banfield Full time

    Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and...

  • Client Services Specialist

    3 weeks ago

    Clifton Park, United States A. Johnson Plumbing and Heating, Inc. Full time

    Job DescriptionJob DescriptionA. Johnson Plumbing and Heating, Inc. in Clifton Park, NY is looking to hire a full-time Client Services Specialist - CSR to tend to our customer service needs. Are you an experienced and outgoing customer service professional with a can-do attitude who is looking for a career and not just a job? Would you like to work for an...

  • Client Services Specialist

    1 month ago

    Clifton Park, United States A. Johnson Plumbing and Heating, Inc. Full time

    Job DescriptionJob DescriptionA. Johnson Plumbing and Heating, Inc. in Clifton Park, NY is looking to hire a full-time Client Services Specialist - CSR to tend to our customer service needs. Are you an experienced and outgoing customer service professional with a can-do attitude who is looking for a career and not just a job? Would you like to work for an...

  • Sr. Client Consultant

    4 weeks ago

    Oak Park, United States Shaker Recruitment Marketing Full time

    Company Description What we do at Shaker matters. We help to connect people with jobs. A recruitment marketing pioneer since 1951, Shaker is a full-service agency specializing in highly customized communications and strategies for attracting and retaining the right talent...in the right places, with the right messages. That takes smarts and creativity. Ideas...

  • Sr. Client Consultant

    3 weeks ago

    Oak Park, United States Shaker Recruitment Marketing Full time

    Job DescriptionJob DescriptionCompany DescriptionWhat we do at Shaker matters. We help to connect people with jobs.  A recruitment marketing pioneer since 1951, Shaker is a full-service agency specializing in highly customized communications and strategies for attracting and retaining the right talent...in the right places, with the right messages. That...

  • Sr. Client Consultant

    2 months ago

    Oak Park, United States Shaker Recruitment Marketing Full time

    Job DescriptionJob DescriptionCompany DescriptionWhat we do at Shaker matters. We help to connect people with jobs.  A recruitment marketing pioneer since 1951, Shaker is a full-service agency specializing in highly customized communications and strategies for attracting and retaining the right talent...in the right places, with the right messages. That...

  • Sr. Client Consultant

    2 weeks ago

    Oak Park, United States Shaker Recruitment Marketing Full time

    Company Description What we do at Shaker matters. We help to connect people with jobs. A recruitment marketing pioneer since 1951, Shaker is a full-service agency specializing in highly customized communications and strategies for attracting and retaining the right talent...in the right places, with the right messages. That takes smarts and creativity. Ideas...

  • Sr. Client Consultant

    2 months ago

    Oak Park, United States Shaker Recruitment Marketing Full time

    Company Description What we do at Shaker matters. We help to connect people with jobs. A recruitment marketing pioneer since 1951, Shaker is a full-service agency specializing in highly customized communications and strategies for attracting and retaining the right talent...in the right places, with the right messages. That takes smarts and creativity. Ideas...

  • Sr. Client Consultant

    2 weeks ago

    Oak Park, United States Shaker Recruitment Marketing Full time

    Company Description What we do at Shaker matters. We help to connect people with jobs. A recruitment marketing pioneer since 1951, Shaker is a full-service agency specializing in highly customized communications and strategies for attracting and retaining the right talent...in the right places, with the right messages. That takes smarts and creativity. Ideas...

  • Sr. Client Consultant

    3 weeks ago

    Oak Park, United States Shaker Recruitment Marketing Full time

    Job DescriptionJob DescriptionCompany DescriptionWhat we do at Shaker matters. We help to connect people with jobs.  A recruitment marketing pioneer since 1951, Shaker is a full-service agency specializing in highly customized communications and strategies for attracting and retaining the right talent...in the right places, with the right messages. That...

  • Outside Sales Consultant

    3 weeks ago

    Clifton Park, United States GTM Payroll Services Inc Full time

    Job DescriptionJob DescriptionAre you excited to elevate your sales career to new heights? GTM Payroll Services Inc. is on the lookout for an enthusiastic and driven Outside Sales Consultants to join our team. We specialize in offering comprehensive Human Capital Management (HCM) solutions and top-notch HR consulting services, empowering businesses to...

  • Outside Sales Consultant

    4 weeks ago

    Clifton Park, United States GTM Payroll Services Inc Full time

    Job DescriptionJob DescriptionAre you excited to elevate your sales career to new heights? GTM Payroll Services Inc. is on the lookout for an enthusiastic and driven Outside Sales Consultants to join our team. We specialize in offering comprehensive Human Capital Management (HCM) solutions and top-notch HR consulting services, empowering businesses to...

  • Outside Sales Consultant

    4 weeks ago

    Clifton Park, United States GTM Payroll Services Inc Full time

    Are you excited to elevate your sales career to new heights? GTM Payroll Services Inc. is on the lookout for an enthusiastic and driven Outside Sales Consultants to join our team. We specialize in offering comprehensive Human Capital Management (HCM) solutions and top-notch HR consulting services, empowering businesses to streamline their HR operations. We...

  • Outside Sales Consultant

    3 weeks ago

    Clifton Park, United States GTM Payroll Services Inc Full time

    Are you excited to elevate your sales career to new heights? GTM Payroll Services Inc. is on the lookout for an enthusiastic and driven Outside Sales Consultants to join our team. We specialize in offering comprehensive Human Capital Management (HCM) solutions and top-notch HR consulting services, empowering businesses to streamline their HR operations. We...

  • Automotive Service Consultant

    5 days ago

    Clifton, United States Fette Kia Full time

    Fette auto group has openings for one dynamic Service Consultants in our top ranked service department. Our dealership values Customer Satisfaction, and we require a level of friendly professionalism from all of our employees.. **Position Details**: **Greeting customers and assist with their inquiries.** **Perform vehicle walk around and documentation of...

  • Client Service Representative Supervisor

    1 week ago

    Clifton, United States VCA Animal Hospitals Full time

    Client Service Supervisor: We are seeking a highly experienced Client Service Professional to join our leadership team as Client Service Supervisor. Under direction from the Hospital Manager, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service,...

  • Client Service Representative Supervisor

    4 weeks ago

    Clifton, United States VCA Antech, Inc. Full time

    Client Service Supervisor: We are seeking a highly experienced Client Service Professional to join our leadership team as Client Service Supervisor. Under direction from the Hospital Manager, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service,...

  • Client Service Representative Supervisor

    3 weeks ago

    Clifton, United States VCA Antech, Inc. Full time

    Client Service Supervisor: We are seeking a highly experienced Client Service Professional to join our leadership team as Client Service Supervisor. Under direction from the Hospital Manager, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service,...

  • Human Resources Consultant

    2 months ago

    Clifton Park, United States GTM Payroll Services Inc Full time

    Job DescriptionJob DescriptionDue to recent growth, GTM Payroll Services Inc. is seeking experienced Human Resource Generalist professionals to join our team. Our current opening requires onsite work in the Albany, NY area (Capital Region).We offer flexible work arrangements with part-time and full-time schedules, work remotely or on-site. At GTM you are...