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Resident District Manager

1 month ago

Columbia, United States Compass Corporate Full time

Compass Corporate

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Compass Group.

**Job Summary**:
As a **Resident District Manager (RDM)**, you will serve as the point of contact for the client as well as lead the team and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. This individual will also maintain strong client relationships and work to fulfill Compass Group's mission.

**Key Responsibilities**:

- Leads, manages, and encourages a complementary team at a large account, with the goal of providing top-notch service to the client, students, and community
- Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
- May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
- Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners
- Cultivates a culture of transparency, understanding, education, safety, and accountability at the account
- Serves as the representative/brand ambassador within the district and community; attends key client and community events
- Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed
- Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary
- Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
- Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
- Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation
- Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
- Ensures consistent and fair administration of al policies and procedures

**Required Qualifications**:

- Educational minimum and work experience
- Preferred Qualifications:

- Bachelor's degree and a minimum of three (3) years of management experience, preferably in food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services area
- Is proficient in all aspects of food service management with a proven track record of success
- Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies
- Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
- Champions the inclusive approach, and is proactive, positive, professional, and resilient
- Excellent computer skills and proficiency with Microsoft Office Suite and POS software

**Click here to Learn More about the Compass Story**

**Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**

**Associates at Compass Group are offered many fantastic benefits.**
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)

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