Patient Coordinator-multispecialty-manhasset

3 weeks ago


Manhasset, United States Mount Sinai Full time

**Description** Patient Coordinator-Multispecialty-Manhasset, NY-Full Time, Day-Offsite**

The Offsite Patient Coordinator greets and establishes first contact with patients. This individual confirms and updates patient demographics, performs scheduling and verifies insurance as necessary to ensure that patients have appropriate insurance for physician they are seeing.
**Responsibilities**
- Greets patients either in person or via telephone, and update their insurance/demographics in the practice management system.
- Assures that physician accepts insurance that patients present with. If not already done prior to visit, verify insurance prior to patients arrival or at minimum at time of arrival before visit.
- Communicate with appropriate staff regarding patients arrival, and ensure that patients medical record is available for physician.
- Processes/updates HIPAA-related paperwork and other institutional forms as necessary.
- Collects or retrieves referrals or insurance authorizations as required.
- Reviews status of waiting room on a routine basis and ensure that patients are kept advised of wait times.
- Ensures that patient has paid co-pay or collects co-pay under direction of billing staff, providing patient with receipt following established cash-control processes.
- Schedules patient for follow-up appointment as needed. Provide patient with guidelines for requesting medical records, if necessary.
- May perform simple charge entry tasks **or** enter payments collected from patients and prepare Cashiers deposit. _Note: duties are mutually exclusive and may not be performed by the same employee._
- Answers phones for practice and schedule appointments
- Follows all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.
- May initiate reminder phones calls for next day appointments.
- Performs other related duties

**Qualifications**
- High School graduate/GED.
- 1 year physician practice experience
- Must have a minimum of one week training on-site which will be provided by practice.
- Prefer experience in a medical office setting, utilizing a computer system for physician scheduling.

**Compensation Statement**

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $25.00 - $25.00 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, 946 - MS Manhasset Medical Associates - OFFS, Mount Sinai Hospital
**Employer Description**

**Strength Through Diversity**

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

- Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
- Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
- Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to professional advance. We share the belief that all employees, regardless of job title or expertise contribute to the patient experience and quality of patient care.

Explore more about this opportunity and how you can help us write a new chapter in our history

**“About the Mount Sinai Health System**:
The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

**EOE Minorities/Women/Disabled/Veterans**

**Compensation**

The Mount Sinai Health System (MSHS) provides a salary range to comply w



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