Branch Support Specialist

4 weeks ago

White Plains, United States Johnstone Supply Full time

**Who is Johnstone?**

**Essential Functions**:

- Manage all office work such as data entry and copying and maintain an organized and relevant filing system.
- Assists in picking orders and writing tickets during busy times as needed.
- Maintain records and files for related customer and vendor information.
- Assist the sales department with monitoring and making first contact with new accounts and interact with outside sales representatives as required.
- Develop and maintain professional relationships with customers and assist in increasing sales.
- Collaborate with human resources and customer training coordinator to ensure branch trainings for customers/employees run smoothly.
- Assist in training classes by enrolling students, following up with reminder phone calls, keeping waiting list on full classes, ordering refreshments, and setting up classroom.
- Process orders for suppliers for all branches that have been approved by appropriate Inside Sales management.
- Maintain inventory of office supplies and place orders as required.
- Support customer coffee area by replenishing stock and making coffee as necessary.
- Perform any other duties as may be assigned by the Branch Manager and assists in other areas of the branch and company as necessary.

**Requirements**:

- Requires a High School Diploma or related equivalence certificate and one to two years of relevant office support experience.
- Strong organizational and project management skills.
- Experience with Eclipse is a plus.
- Polished and professional demeanor in person, online and via phone.
- Detail orientated, proactive, and driven to execute high quality work on time.
- Ability to multi-task and work on various projects simultaneously keeping them on track and providing clear status updates.
- Excellent oral and written communication skills. Bilingual is a plus

**What Benefits Do We Offer?**
- Health Insurance
- three plans to pick from
- Dental Insurance
- two plans to pick from
- Vision Insurance
- Tuition Reimbursement
- Paid Time Off
- Holiday Pay
- 401(k)
- employer match and profit sharing
- Employee Discounts
- Employer paid life insurance

**Salary**

$19-20/hour

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