Front Desk Associate

The Shoals Suites and Slips is hiring immediately for a Front Desk Associate. We are newly remodeled, beautiful and hiring those who enjoy the perfect views and exciting venues.

As a Front Desk Associate, you will handle sales and room reservations, checking guests in and out, responding quickly to guest requests and concerns with customer service excellence and a “can-do” attitude. Day and evening shifts available.

Job requirements include:

- Excellent customer service, phone etiquette and multi-tasking abilities.
- Ability to perform general scheduling and office procedures.
- Familiarity with a PMS system and/or computer literacy.
- Ability to take initiative and handle a fast-paced environment without direct supervision.
- Ability to address guest complaints, concerns, and/or requests in a polite, professional manner maintaining excellent guest services, and promptly report these issues to management.
- Assist with additional task as needed in all departments.
- Previous Hospitality experience preferred.
- Availability to work available shifts.
- Weekends and holidays required.

**Job Types**: Part-time, Seasonal

Pay: From $18.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed

Work setting:

- In-person

Work Location: In person