Information Services Technician I

3 weeks ago

Kingston, United States University of Rhode Island Full time

Position Information

**Posting Number**
- CS01824**Job Title**
- INFORMATION SERVICES TECHNICIAN I**Position Number**
- 5949**FTE**

**FLSA**

**Pay Rate**

**Salary Range**
- $44,309 - $48,292 PLUS AN ADDITIONAL $1,456 ANNUAL FOR SHIFT DIFFERENTIAL**Position Type**
- Classified Civil Service Staff**Union**
- ESP-URI/NEARI (Educational Support Professionals)**Status**
- Calendar Year, Full-time, Permanent**Restriction or Limitation Reason**

**End Date of Restriction or Limitation**
- Department Information

**Department**
- Kingston Library**Contact(s)**
- Karen G. Healey
- Specialist, Talent Acquisition
- Office of Human Resource Administration
- 80 Lower College Road
- Kingston, RI 02881**Contact Phone/Extension**
- 401-874-5267-
**Physical Demands**

**Campus Location**
- Kingston**Building(s)**

**Grant Funded**

**Extension Contingent on Funding Date**

**Extension Contingency Notes**

**Duties and Responsibilities**
- GENERAL STATEMENT OF DUTIES:

- To perform technical work providing information, publication, resource, reference and other statewide, centralized information/library/communications services; to access and process data through electronic networks and the Internet using word processing, the World Wide Web (WWW) and various software programs; and to do related work as required.
- SUPERVISION RECEIVED: Works under the general supervision of a supervisor with latitude for the the exercise of independent judgment; work is reviewed in process and upon completion for conformance to established policies, procedures and regulations.
- SUPERVISION EXERCISED: Usually none.
- ILLUSTRATIVE EXAMPLES OF WORK PERFORMED:

- To perform a variety of technical work providing information, publication, resource, reference and other statewide centralized information/library/communications services.
- To access and process data through electronic networks and the Internet using word processing, the WWW and various software programs.
- To assist in answering requests and providing information on a wide variety of services and programs.
- To answer the telephone and in-person requests for general information from other state agencies and the general public.
- To make routine contacts with the public, state officials, employees, etc.
- To disseminate printed materials and correspondence.
- To compile and maintain statistics and other data.
- To provide information and assistance to state agencies community organizations, the public and others.
- To receive and process requests for reformatting of state documents into alternative formats.
- To perform simple, routine repairs to equipment.
- To maintain an inventory of supplies.
- To do related work as required.**Required Qualifications**

REQUIRED QUALIFICATIONS FOR APPOINTMENT:
KNOWLEDGE, SKILLS AND CAPACITIES: A working knowledge of state government, services and programs; a working knowledge of general office practices; the ability to perform duties in the areas of preparation and maintenance of materials, publication, data processing equipment, distribution and resource; the ability to access and process data through statewide networks using word processing, the WWW and various software programs; the ability to perform keyboard functions with reasonable speed and accuracy; the ability to compile reports; the ability to establish and maintain effective working relationships with supervisors, staff and the public, the ability to perform simple routine repairs to equipment; and related capacities and abilities.

EDUCATION AND EXPERIENCE:
EDUCATION: Such as may have been gained through graduation from a senior high school; and

EXPERIENCE: Such as may have been gained through employment in a position providing information to the public or employment in a clerical position involving the use of computer equipment and software

OR: any combination of education and experience that shall be substantially equivalent to the above education and experience.

**Preferred Qualifications**

**Environmental Conditions**
- This position is not substantially exposed to adverse environmental conditions**Work Hours**

**4:30PM TO 12:30AM** — Sunday through Thursday
- Days Off: Friday & Saturday
- WORK HOURS AND DAYS OFF WILL VARY DURING ACCORDING TO WORKLOAD AND WINTER INTERCESSION, SPRING BREAK, AND THE SUMMER SEASON.**Posting Date**
- 04/11/2024**Closing Date**
- 04/21/2024**Special Instructions to Applicants**
- A GENEROUS BENEFITS PACKAGE INCLUDING A TUITION WAIVER FOR CCRI, RIC, AND URI FOR THE SUCCESSFUL CANDIDATE, SPOUSE, AND DEPENDENTS (IF APPLICABLE) BASED ON CURRENT EDUCATION. IT ALSO INCLUDES PAID TIME OFF, PAID STATE HOLIDAYS, AND A MANDATORY RETIREMENT PLAN IN ADDITION TO MANY OTHER TYPES OF BENEFITS.**Quicklink for Posting**Applicant Documents**:
**Required Documents**
- Resume
- Cover Letter/Letter of Application

**Optional Documents

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