Triage Specialist

2 weeks ago

Boston, United States Pine Street Inn Full time

**2 Positions for Triage Specialist**

**Position 1 -SCHEDULE**:40 hours**, **full time schedule, Saturday - Tuesday; 9:00am - 7:30pm, may include early mornings, nights and/or weekend hours by prearrangement; this position is non-essential in the event of an emergency

**Position 2 -SCHEDULE**: 40 hours**, **full time schedule, Thursday - Sunday; 9:00am - 7:30pm, may include early mornings, nights and/or weekend hours by prearrangement; this position is non-essential in the event of an emergency

**Pays $23.48 per hour DOE**

**LOCATION**:444 Harrison Ave, Boston, MA and 363 Albany St, Boston, MA

**JOB DESCRIPTION**:
**SUMMARY OF THE POSITION**:
The Triage Specialist engages new shelter referrals in a triage assessment process which is designed to determine a guest’s immediate level of need and assertively moves the guest to safe housing. The Triage Specialist will work with community providers of health and behavioral health services to coordinate care plans which do not rely on emergency shelter when other more appropriate medical and behavioral health services should be explored and utilized. The Triage Specialist will work to coordinate appropriate discharge plans for guests who are reentering the community from incarceration with a clear focus on upstream services which avoid unnecessary reliance on emergency shelter. The Triage Specialist will work within a best practice framework of Harm Reduction, Motivational Interviewing and Trauma-Informed Care and, whenever possible, will provide support toward family reunification and mitigating barriers to securing alternative options for safe housing. If diversion is not possible or appropriate, the Triage Specialist will initiate a full guest intake, frame the guest understands of a limited stay in emergency shelter, and establishes the foundation for the guest’s work towards a more permanent housing solution - this will include triage housing placement within the first 30 days of Shelter. The Triage Specialist will provide exceptional customer service both internally and externally and will work in partnership with case management teams to provide integrated service delivery which furthers our mission to eliminate homelessness. The Triage Specialist will work under tight timeframes for accurately entering guest information into Pine Street Inn’s approved Homeless Management Information System (HMIS). Attention to detail and accuracy is critical in this position.

Schedule will change after training period, and may include weekends or evenings as part of the regular schedule.

The Triage Specialist will work from the following principles:

- Shelter is a temporary safety net, not a home. The Housing Placement Team must assertively motivate guests and incentivize them to seek better alternatives using best practices.
- All people experiencing homelessness, regardless of their housing history and duration of homelessness, can achieve housing stability in permanent housing.
- Never warehouse or institutionalize our guests in our shelters.
- Everyone is “housing ready.” Sobriety, compliance in treatment, or even a clean criminal history is not necessary to succeed in housing. Rather, homelessness programs and housing providers must be “consumer ready”.
- Leverage guests’ strengths, assets, and connections to move quickly out of shelters and to any other housing.
- Recognize the impact of violence and victimization on development and coping strategies.
- Employ an empowerment model.
- Maximize guest choices and control over her/his recovery based in a relational collaboration.
- Create an atmosphere that is respectful of the guests’ need for safety, respect, and acceptance.
- Emphasize the guests’ strengths, highlighting adaptations over symptoms and resilience over pathology.
- Minimize the possibilities of re-traumatization.
- Strive to be culturally competent and to understand each person in the context of his or her life experiences and cultural background.
- Solicit guest input and involve guests in designing and evaluating services.

**REQUIREMENTS**:
**QUALIFICATIONS**:
**EDUCATION/TRAINING**:
REQUIRED**:

- Associates in a human services related field **Or **High School Diploma with a minimum of two (2) years of equivalent experience in a social service setting
- Valid Massachusetts Driver’s License
- Strong computer and math skills, including familiarity with MS Word, Excel and ability to learn and successfully use MIS & HMIS programs

**PREFERRED**:

- Certification, training, or formal education in counseling and/or case management
- Bi-lingual - Spanish/English

**KNOWLEDGE/EXPERIENCE**:
REQUIRED**:

- Minimum of two (2) years’ experience delivering services to a challenged population often struggling with addiction and untreated or under-treated mental health concerns
- Working knowledge of local resources available to Boston’s homeless population
- Working Knowledge of Housing First and Rapid Rehousing
- Knowledge of the

  • Travel Nurse

    7 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced ENDO/GI LAB Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: 06/17/2024 Duration: 13 weeks Pay: $2534.97 / Week Travel Endoscopy RN | Boston, MA Travel Nursing: Endoscopy BostonLocation:         BostonStart Date:       6/17/2024Shift Details:   12H Days (12:00...

  • Travel Nurse

    7 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Operating Room Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: 06/17/2024 Duration: 13 weeks Pay: $2563.76 / Week Travel OR RN | Boston, MA Travel Nursing: OR BostonLocation:         BostonStart Date:       6/17/2024Shift Details:   12H Evenings (12:00 AM-12:00...

  • Travel Nurse

    7 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Dialysis Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: ASAP Duration: 13 weeks Pay: $2121.25 / Week Travel Dialysis RN | Boston, MA Travel Nursing: Dialysis BostonLocation:         BostonStart Date:       5/26/2024Shift Details:   12H Days (12:00 AM-12:00...

  • Travel Nurse

    7 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced General Practice Licensed Practical Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: 06/17/2024 Duration: 13 weeks Travel LPN/LVN | Boston, MA Travel Long Term Care: Assisted Living Facility BostonLocation:         BostonStart Date:       6/17/2024Shift Details:   8H Days...

  • Travel Nurse

    7 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Operating Room Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: 06/03/2024 Duration: 13 weeks Pay: $2640.92 / Week Travel OR RN | Boston, MA Travel Nursing: OR BostonLocation:         BostonStart Date:       6/3/2024Shift Details:   10H Days (6:00 AM-4:30...

  • Travel Nurse

    7 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Oncology Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: 06/24/2024 Duration: 13 weeks Pay: $2010.55 / Week Travel Oncology RN | Boston, MA Travel Nursing: Oncology BostonLocation:         BostonStart Date:       6/24/2024Shift Details:   12H Nights (7:00...

  • Travel Nurse

    4 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: 07/08/2024 Duration: 13 weeks Pay: $2257.57 / Week Travel ER RN | Boston, MA Travel Nursing: Emergency Department BostonLocation:         BostonStart Date:       7/8/2024Shift Details:   23H...

  • Travel Respiratory Therapist

    7 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Respiratory Therapist for an exciting Travel Allied job in Boston, MA. Shift: Inquire Start Date: 06/16/2024 Duration: 13 weeks Pay: $2501.6 / Week Travel Respiratory Therapist | Boston, MA Travel Cardiopulmonary: Respiratory Therapy BostonLocation:         BostonStart Date:       6/16/2024Shift...

  • Travel Nurse

    7 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: 06/10/2024 Duration: 13 weeks Pay: $2257.57 / Week Travel ER RN | Boston, MA Travel Nursing: Emergency Department BostonLocation:         BostonStart Date:       6/10/2024Shift Details:   12H...

  • Travel Nurse

    7 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Operating Room Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: 06/03/2024 Duration: 13 weeks Pay: $2381.09 / Week Travel OR RN | Boston, MA Travel Nursing: OR BostonLocation:         BostonStart Date:       6/3/2024Shift Details:   12H Variable (12:00 AM-12:00...

  • Travel Nurse

    7 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: ASAP Duration: 13 weeks Pay: $2229.21 / Week Travel Med Surg RN | Boston, MA Travel Nursing: Med/Surg BostonLocation:         BostonStart Date:       5/20/2024Shift Details:   8H Days (8:00...

  • Travel Nurse

    7 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Oncology Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: 06/03/2024 Duration: 13 weeks Travel Oncology RN | Boston, MA Travel Nursing: Oncology BostonLocation:         BostonStart Date:       6/3/2024Shift Details:   12H Variable (12:00 AM-12:00...

  • Travel Nurse

    4 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Operating Room Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: 06/24/2024 Duration: 13 weeks Pay: $2272.96 / Week Travel OR RN | Boston, MA Travel Nursing: OR BostonLocation:         BostonStart Date:       6/24/2024Shift Details:   12H Nights (12:00 AM-12:00...

  • Travel Nurse

    4 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Dialysis Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: ASAP Duration: 13 weeks Pay: $2121.25 / Week Travel Dialysis RN | Boston, MA Travel Nursing: Dialysis BostonLocation:         BostonStart Date:       5/27/2024Shift Details:   12H Days (12:00 AM-12:00...

  • Travel Nurse

    4 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Operating Room Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: 06/17/2024 Duration: 13 weeks Pay: $2563.76 / Week Travel OR RN | Boston, MA Travel Nursing: OR BostonLocation:         BostonStart Date:       6/17/2024Shift Details:   12H Variable (12:00 AM-12:00...

  • Travel Nurse

    7 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Cardiovascular Operating Room Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: 06/10/2024 Duration: 13 weeks Pay: $2637.99 / Week Travel CVOR RN | Boston, MA Travel Nursing: Cardiovascular OR BostonLocation:         BostonStart Date:       6/10/2024Shift...

  • Travel Nurse

    7 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Mother Baby Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: 06/10/2024 Duration: 16 weeks Pay: $2021.1 / Week Travel Mother Baby/Postpartum RN | Boston, MA Travel Nursing: Postpartum/Mother Baby BostonLocation:         BostonStart Date:       6/10/2024Shift...

  • Travel Nurse

    4 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Stepdown Unit Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: 07/08/2024 Duration: 13 weeks Pay: $2010.55 / Week Travel Stepdown/PCU RN | Boston, MA Travel Nursing: Progressive Care Unit BostonLocation:         BostonStart Date:       7/8/2024Shift...

  • Travel Nurse

    7 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Stepdown Unit Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: 06/24/2024 Duration: 13 weeks Pay: $2010.55 / Week Travel Stepdown/PCU RN | Boston, MA Travel Nursing: Progressive Care Unit BostonLocation:         BostonStart Date:       6/24/2024Shift...

  • Travel Nurse

    7 days ago

    Boston, United States Triage Full time

    Triage is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Boston, MA. Shift: Inquire Start Date: 06/17/2024 Duration: 13 weeks Pay: $2010.55 / Week Travel Med Surg RN | Boston, MA Travel Nursing: Med/Surg BostonLocation:         BostonStart Date:       6/17/2024Shift Details:   12H Variable...