Gift Shop Manager
3 weeks ago
Department Name:
Marketing
Summary:
Supervises daily operation of a gift shop and deli; meets, greets and assists public in selecting gifts and other merchandise; supervises staff also engaged in service to the public, selling, and assisting buyers. Provides exceptional customer service to all internal and external guests. Organizes plan for the display and presentation of merchandise with consideration to established marketing plan and for effective support of sales; changes displays regularly with a consideration to buying audience and season; supervises and works with staff stocking and displaying merchandise. Supervises cashiering and receipting the sale of merchandise by cash and charge transactions and performs such duties as required; maintains sales records and makes daily reports. Supervises and participates in the monthly inventory of merchandise and stock, extends and prices inventory to reach sales quota. Serves as buyer, meeting with vendors and product representatives to select marketable goods and gifts appropriate to the resort customer, season of the year and recognized customer demand. Recruits, interviews and selects sales personnel; provides an organized on-the-job staff training program; keeps records and makes administrative and personnel reports as necessary. Supervises and coordinates the work of assigned staff; plans staff work schedules according to projected business levels. Ensures proper department uniform, appearance and grooming standards are met. Attends all company required training. Complies will all IRGC rules and regulations and any other local, state or federal guidelines Adheres to all safety guidelines May be required to work days, nights, weekends and/or holidays based on the needs of the outlet.
Essential Functions:
- Extensive knowledge of merchandising techniques, store display and selling methods.
- Considerable knowledge of retail management, promotion and marketing methods.
- Good knowledge of merchandise buying procedures and product market values.
- Knowledge of administrative procedures, personnel management and supervisory techniques.
- Superior ability to supervise the work of others. Considerable ability to communicate effectively, both orally and in writing
Required:
- Graduation from high school, supplemented by courses in merchandising and business administration preferred; considerable experience in supervisor work and in sales and buying for retail; or any equivalent combination of training and experience.
Schedule:
Full-time: Schedule varies; to include nights, weekends, and holidays
Salary:
Based on experience & 80 hours PTO on day 1
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