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Help Desk Support Specialist/computer Technician

4 months ago

Exton, United States Groundwater and Environmental Svcs. Full time

**GES has a very exciting career opportunity for a Help Desk Support Specialist/Computer Technician to join our Corporate IT team, located in our Exton, PA office.**

**Responsibilities include**:

- Delivers prompt and professional end-user customer support/troubleshooting/training to our employees for an array of software and hardware products, solutions and services.
- Login Issues
- VPN/LAN Connectivity
- Computer hardware issue
- Computer software support
- Printers
- Setup new hires (onboarding)
- Staging and deployment of new PC’s.
- Collaborates with other IT members to complete special projects and resolve issues
- Assists in the day-to-day operations of IT
- Provides other assistance as needed

**Requirements**:

- A 2+ year degree in Information Technology
- Must possess first-rate client service skills, excellent communication skills and be highly self-motivated
- Must be able to work independently and in a team environment
- Microsoft, CompTIA, or similar certifications preferred
- A background check is required

**Our comprehensive benefits include**:Hybrid work model, medical, dental, vision, prescription card, 401k, FSA, LTD, STD, New Parent Leave, 529 CollegeBound Fund, Tuition Assistance, Bonus Plan, and more.