Warehouse Associate

4 weeks ago

Mount Airy, United States SOUTHERN STATES COOPERATIVE Full time

Experience:
Prefer previous experience in a warehouse handling inventory and operating industrial equipment including forklift, front-end loader, pallet jack, and/or skid loader. Customer-focused communication skills, familiarity with agricultural industry, and/or previous Southern States work experience a plus.

**Requirements -- complexity of requirements increases with grade level**
- Able to learn and effectively operate a forklift, front-end loader, pallet jack, skid loader and/or other industrial equipment
- Able to learn, understand and follow safety, quality control and operating procedures at all times
- Able to add, subtract, multiply, divide and calculate percentages using whole numbers, common fractions and decimalsAble to effectively communicate with customersAttention to detailAble to speak, read, write the English language in a proficient mannerAble to complete paperwork in a legible, organized, and timely mannerAble to work in a fast-paced team environmentAble to work extended hours to meet business demands especially during peak seasons
- **Work Environment**

Performs essential job functions in a variety of settings depending upon location, primarily a warehouse environment (not climate controlled experiencing seasonal temperatures and humidity), a retail showroom, and occasionally outdoors where there may not be protection from weather conditions.

May be exposed to hazards including:

- Drafts, temperature changes and wet floors due to facility doors opening during adverse weather and the merchandising and care of plant material
- Merchandise, supplies and tools with sharp edges or containing hazardous materials
- Dust, odors, fumes and hazardous chemicals associated with sales and storage of dry and liquid fertilizers, crop protectants and other agricultural, residential, animal care and home care products
- Moving mechanical parts and vehicles, vibrations and electric current
- Noise levels where hearing protection is optional per PPE Plan

Schedule requirements will vary based on location. Extended hours and/or alternate work schedules may be required. Ability to report to work on time and in adverse weather conditions is required.

**Physical Activities & Requirements**
- **Continuously** balance, bend, and stack; finger and handle merchandise, tools and controls; reach with arms and hands; stand and walk for extended periods on concrete surface; twist back and neck; utilize hand/eye/foot coordination; Pull, push, lift, carry 10-50 pounds unassisted.

**Frequently** crouch, kneel and stoop. Drive motorized equipment. Utilize feet and hands in repetitive motion while driving motorized equipment. Pull, push, lift, carry 50-100 pounds, may be assisted.
- **Occasionally** climb, sit, shovel and sweep. Pull, push, lift, carry over 100 pounds, may be assisted.
- Must be able to hear equipment sounds, warehouse pages, co-workers and radio. Must be able to speak to co-workers regarding production and safety. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

**Tools & Equipment**

Hard hat, steel toed shoes required while in the warehouse/merchandise storage facility. Effectively operate industrial equipment including: forklift, front end loader, pallet jack, skid loader. Effectively utilize gloves and other PPE (required or optional), RF scanner, scale, safety knife/box cutter, writing instrument, reports, logs, plan-o-grams, diagrams, computer, printer, telephone.
- The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, functions and skills required for this job. Functions and requirements may change at any time with or without notice._

**General Summary**

Performs a variety of retail operations functions to ensure sales readiness and customer support at Southern States Cooperative, Inc. (SSC) service and cooperative locations. Job functions vary by location and generally include: receiving merchandise and maintaining warehouse inventory, stocking shelves and supporting merchandising efforts, maintaining showroom appearance, filling customer orders and providing loading assistance, and performing general facility maintenance. Effectively operates a forklift and other industrial equipment. Demonstrates excellent customer service skills.

**Essential Job Functions -- complexity of essential job functions increases with grade level**
- Maintain regular communication with store leadership to receive daily assignments and provide timely information regarding receiving and inventory supply, customer orders, showroom appearance, facility maintenance, safety, loss prevention, and other factors critical to daily operations.
- Provide prompt and courteous customer support. Assist customers with filling orders, lif

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