Customer Service Representative
2 weeks ago
The Customer Service Representative - Collections (CSR) works cooperatively with borrowers to establish repayment arrangements and resolving defaulted accounts in accordance with all applicable Federal and State laws and company policies. The CSR will be expected to provide exceptional customer service while adhering to quality expectations for inbound and outbound customer interactions.
**Qualification Requirements**
- Education Requirement: HS/GED diploma
- Related Experience: Minimum of 1 year of collections or related experience
- Computer Equipment and Software Requirements: Working knowledge of Microsoft Office and Internet software.
**Essential Functions**
- Working with borrowers via inbound and outbound calls to negotiate and arrange payment plans for defaulted accounts
- Update borrowers’ demographic and financial information on each call
- Actively listen and inquire from borrowers to gather information to assist in resolving the outstanding balance of the account in a positive and productive manner
- Provide clear, concise, and professional communication with all borrowers and attorneys
- Conduct skip trace work to locate and/or verify borrower contact as necessary
- Maintain accurate and thorough records regarding actions taken on accounts
- Follow guidelines set forth in federal, state or other governing body in addition to all guidelines set forth by other governing agencies
- Follow up on accounts to ensure activities and payment arrangements are maintained
- Conform with and abide by all regulations, policies, work procedures, and instructions to perform any other job-related duties requested by any person authorized to give instructions or assignments
-
Customer Service Representative
2 weeks ago
Tucson, United States Pinnacle Performance Group Full timePinnacle Performance Group is a telecommunication-based consulting sales and marketing firm. We help our client’s popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Customer Service Representative to assist with...
-
Customer Service Representative
2 weeks ago
Tucson, United States Pinnacle Performance Group Full timeJob DescriptionJob DescriptionPinnacle Performance Group is a telecommunication-based consulting sales and marketing firm. We help our client’s popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.We are looking for a self-starter entry-level Customer Service...
-
Customer Service Representative
2 weeks ago
Tucson, United States P.E.A.C.H. Teams Full timeP.E.A.C.H. Teams – Customer Service RepresentativeP.E.A.C.H. Teams is a leading company in the customer service industry, committed to providing exceptional service and support to our clients. We are currently looking for a Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for handling customer...
-
Customer Service Representative
2 weeks ago
Tucson, United States P.E.A.C.H. Teams Full timeCustomer Service RepresentativeWe are currently looking for a Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing information about our products and services. You will interact with customers through various channels, including...
-
Customer Service Representative
2 weeks ago
Tucson, United States Tom DeBerry Agency- State Farm Full timeJob DescriptionJob DescriptionJoin Tom DeBerry Agency-State Farm, a highly reputable insurance agency that takes pride in serving the Tucson, Arizona community with top-tier service and dedication. As a valued Customer Service Representative, you will be the face of our agency, providing exceptional support and assistance to our clients. We are looking for...
-
Customer Service Representative
2 weeks ago
Tucson, United States VCA Animal Hospitals Full timeClient Service Representative VCA Valley Animal Hospital & Emergency Center is seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners...
-
Customer Service Representative
3 days ago
Tucson, United States HomeTeam Pest Defense Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO021095 Showing 1 location **Job Details** **Description** **At HomeTeam, we put people first.** **We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer.** Our friendly, warm work...
-
Tucson, United States LoanMax Title Loans Full timeLoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...
-
Bilingual Customer Service Representative
2 days ago
Tucson, United States LoanMax Title Loans Full timeLoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...
-
Bilingual Customer Service Representative
2 days ago
Tucson, United States LoanMax Title Loans Full timeLoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.LoanMax...
-
Bilingual Customer Service Representative
5 hours ago
Tucson, United States LoanMax Title Loans Full timeJob DescriptionLoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when...
-
Customer Service Representative
2 weeks ago
Tucson, United States FLSmidth Full time**Customer Service Representative** **EDUCATION/SPECIAL SKILLS/BACKGROUND:** College degree plus one to two years related experience and/or training. **Types min. of 70 to 80 wpm** **SUMMARY** Handles processing and scheduling of parts/unit orders for all the customer service dept. Handles aftermarket parts quotes. Works with intercompany offices in getting...
-
Customer Service Representative
7 days ago
Tucson, United States Alorica Full timePosition: Customer Service Representative Location: 1650 S. Research Loop Onsite- Tucson, AZ Terms: Full-time Pay: $17/hrJoin Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career...
-
Customer Service Representative
7 days ago
Tucson, United States SupplyOne, Inc. Full timeDescriptionFull Job DescriptionMission of the Role: The Customer Service Representative provides a consistent, high-quality customer experience and models exceptional service in all they do to create lasting partnerships by putting customers first. The CSR is the relationship and communication link between the customer, sales, and operations and proactively...
-
Customer service representative 1848
7 days ago
Tucson, United States Circle K Full timeGrand Canyon BU - Region 05 - Market 10: 10 W Ft Lowell Rd, Tucson, Arizona 85705 Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a...
-
Customer Service Representative
2 weeks ago
Tucson, United States IMMEDIATE HIRE! Full timeWe have an immediate opening for a motivated entry-level Customer Service Representative at our fast-growing, established sales and marketing firm. While we’re scaling quickly, we are on the hunt for a Customer Service Representative who shares our core values and know-how to get things done! We provide our entry-level Customer Service Representative with...
-
Customer Service Representative
7 days ago
Tucson, United States Alorica Full timePosition: Customer Service Representative Location: 1650 S. Research Loop Onsite- Tucson, AZ Terms: Full-time Pay: $17/hrJoin Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career...
-
Customer Service Representative
7 days ago
Tucson, United States Alorica Full timePosition: Customer Service Representative Location: 1650 S. Research Loop Onsite- Tucson, AZ Terms: Full-time Pay: $17/hrJoin Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career...
-
Customer Service Representative
7 days ago
Tucson, United States Alorica Full timePosition: Customer Service Representative Location: 1650 S. Research Loop Onsite- Tucson, AZ Terms: Full-time Pay: $17/hrJoin Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career...
-
Lead Customer Service Representative
2 weeks ago
Tucson, United States Hamstra Heating & Cooling Full timeJob DescriptionJob DescriptionHamstra Heating & Cooling is seeking a dynamic and experienced individual to join our team as a Customer Service Team Lead. Hamstra Heating & Cooling is a locally owned and operated family business that has been around since 1983. We are a leader in our industry and are dedicated to providing top-notch service to our customers...