Director, Technical Program Management

3 weeks ago

Deerfield, United States WALGREENS Full time

Job Summary

This role is responsible for defined aspects of the technical program management of the technology Projects or programs and initiatives, including strategies, processes, and resources. Leads a team of technical program managers that manage oversight from conception and planning through implementation, launch, and post launch support. Ensures objectives are clearly defined and aligned across the organization in accordance with program budgets and schedules. Drives the team to achieve performance objectives for the program on schedule and within budget. Leads the team to complete all prioritized programs in alignment with the product vision and requirements. Provides technical leadership and guidance to team members to achieve complex goals. Captures and tracks program risks, and works with the organization to develop mitigations for the most critical risks. Communicates program milestones, schedules, and risks to the technical team and to the broader organization.

Job Responsibilities
- Formulates a comprehensive technical program management plan that aligns with the overall business objectives, budgetary considerations, and product requirements. Ensures key milestones and outcomes are turned into action plans for execution by technical teams. Responsible for a portfolio of technical projects and or project managers that have broad impact on the organization.
- Leads alignment on technical programs andor technical leadership scope and works to gain alignment with teams on vision, business goals, and program structure. Supports cross-functional efforts to meet technical program needs.
- Establish program or project milestones, roadmaps, and schedules for technical teams using Agile and technical skills.
- Anticipates, captures, and manages cross product dependencies across the program teams and or directly to Leadership. Regularly communicates across teams about critical cross product dependencies and associated coordination efforts.
- Works closely with business partners and technical teams to develop technical programs and plans and to ensure that plans are aligned with evolving business needs and product requirements.
- Establishes and tracks for overall program plan, including schedules, budgets, and resourcing for the technical teams. Tracks and adjusts plans, schedules, and outcomes based on evolving program scope and requirements as well as technical and program issues that arise. Supports resource redistribution and engagement of supplemental resources to address critical issues and needs.
- Establishes a risk management plan for each project OR for the overall technical leadership program.
- Anticipates, captures, and manages program risks, and works with the organization to develop mitigations for the most critical risks. Regularly communicates critical risks, probability of occurrence, and risk mitigations to the business unit leadership and other key stakeholders.
- Provides timely notification of any critical risks that manifest, and supports mitigation plans to address related issues.
- Interfaces and coordinates with stakeholders within the business unit and business unit senior management to define program objectives, provide status updates, and prepare for release and deployment.
- Applies engineering and business process expertise to plan complex programs and resolve issues.
- Leads meetings with key stakeholders to align on and make key decisions, remove obstacles, and address key program issues. Serves as a key technical lead to ensure that business goals and product requirements are balanced with technical feasibility and available technical resources and budget. Regularly communicates program milestones, schedules, and critical risks to the technical team and to the broader organization.
- Initiates and manages workgroup alignment meetings to address program changes, tactical issues, critical risks, technical challenges, etc.
- Creates a collaborative environment that fosters creativity, innovation, and learning.
- Implements policies and defines approach to technical program achievement. Analyzes long-term impact of new or anticipated strategies and decisions.
- Manages budgets, operational plans, and performance requirements for a specified area of responsibility.
- Responsible for meeting budgetary goals and objectives.
- Leads team and facilitates communication between staff, management, vendors, and other technology resources within and outside of the organization. Shares highly complex information related to areas of expertise. Interacts with senior management to keep abreast of objectives. Interacts with direct reports and peers in management, customer organizations, and vendors to interpret information and improve cross functional processes and programs. Builds and enhances key internal and external contacts.

About Walgreens and WBA

"An Equal Opportunity Employer, including disability/veterans".

**Basic Qualifications**
- Bachelors degree in engineering or physic

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