IT Help Desk Technician

2 weeks ago


Wheaton, United States I.Q. Technologies, Inc. Full time

At I.Q. Technologies, you have an excellent opportunity to excel your career within a thriving organization. We are looking for a qualified, experienced, and motivated individual to become part of IQ's team today
- General knowledge of Microsoft Active Directory related to user management such as password resets, account management, etc.
- Imaging PC’s/Laptops
- Basic knowledge of Local Area Networks
- Knowledge of Printer/Fax troubleshooting, support, general maintenance
- Laptop/Desktop hardware support
- Microsoft Office Suite knowledge and troubleshooting know-how (Word, Excel, PowerPoint etc.)
- Knowledge of helpdesk/ ticketing system
- Knowledge of working with Projectors
- Basic Knowledge of Telephone systems
- Knowledge of Setup/troubleshoot mobile phones
- Knowledge of Antivirus/Anti Malware software
- Technical troubleshooting skills.

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Schedule:

- Monday to Friday

**Education**:

- Associate (preferred)

**Experience**:

- Help desk: 2 years (required)
- Active Directory: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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