Lead Trade Administrator

Overview:
**Lead Our Team as a Lead Trade Administrator**

**Your Mission**:
You'll be the driving force behind our dispatch operations, ensuring every customer gets top-notch service. Leading a team of administrators, you'll streamline processes and make sure our service is second to none.

**What You'll Do**:
**Strategic Planning and Optimization**:
Craft plans that align with our company's goals, always looking for ways to do things better. You'll work closely with different teams to make sure everything runs smoothly.

**Team Leadership**:
As the captain of your team, you'll guide, mentor, and inspire them to greatness. Setting clear goals and providing feedback, you'll help them grow and excel.

**Dispatch Operations and Coordination**:
Along with day to day active dispatching; You'll be the maestro behind the scenes, assigning tasks and making sure everything is on track. When hiccups happen, you'll be there to smooth them out.

**Relationship Building**:
Forge strong connections with everyone from technicians to customers. Working hand in hand with the regional dispatch team. By fostering these relationships, you'll ensure smooth sailing for everyone involved.

**Performance Analysis and Improvement**:
You're not just about getting the job done; you're about doing it better every time. By analyzing performance data, you'll identify areas for improvement and implement changes to make us even better.

**Your Qualifications**:
You bring a Bachelor's degree or equivalent experience to the table, along with 2-4 years of experience in dispatch operations or a similar role. You're a pro at managing people and projects, with top-notch communication skills and a knack for problem-solving.

**Work Requirements**:
Your role will have you on deck Monday through Friday, and on-call duty.

**Join the Heritage Family**: