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Manager Auto Body Shop

4 months ago

Hayward, United States Carstar Hayward Collision Full time

**Job Description: Auto Body Shop Manager**

**Overview**:
As an Auto Body Shop Manager, you will oversee the daily operations of our automotive repair facility, ensuring efficiency, quality, and exceptional customer service. Your role involves managing a team of technicians and administrative staff, coordinating workflow, and maintaining high standards of workmanship and safety.

**Responsibilities**:

- **Team Leadership**:

- Supervise and motivate a team of auto body technicians, painters, and administrative staff.
- Provide training, guidance, and performance feedback to ensure a skilled and cohesive workforce.
- Foster a positive work environment that promotes teamwork, accountability, and professional development.
- **Operational Management**:

- Schedule workflow and assign tasks to optimize productivity and meet deadlines.
- Monitor work progress and quality to ensure repairs are completed efficiently and to high standards.
- Oversee inventory management, ordering supplies, and maintaining equipment.
- **Customer Service**:

- Interact with customers to understand their repair needs and provide accurate estimates.
- Address customer inquiries, concerns, and complaints promptly and professionally.
- Strive to exceed customer expectations by delivering exceptional service and quality repairs.
- **Quality Assurance**:

- Conduct quality inspections on completed repairs to ensure they meet industry standards.
- Implement and enforce safety protocols and compliance with regulations.
- **Financial Management**:

- Monitor expenses and control costs to maximize profitability.
- Prepare and review financial reports, including budgets and revenue projections.
- **Business Development**:

- Develop and implement strategies to attract new customers and retain existing clientele.
- Collaborate with marketing efforts to promote the shop's services and reputation.

**Requirements**:

- Proven experience in automotive repair and management, preferably in an auto body shop setting.
- Strong leadership skills with the ability to inspire and manage a diverse team.
- Excellent communication and interpersonal skills.
- In-depth knowledge of auto body repair techniques, materials, and equipment.
- Familiarity with estimating software and industry regulations.
- Attention to detail and commitment to quality workmanship.
- Ability to multitask, prioritize, and adapt in a fast-paced environment.
- Business acumen and understanding of financial principles.

**Education and Certification**:

- High school diploma or equivalent; additional education or certification in automotive technology or management is preferred.
- Valid driver's license and clean driving record.

**Working Conditions**:

- Work primarily in a shop environment, which may involve physical activity and exposure to automotive chemicals and fumes.
- Flexible hours may be required based on business needs, including evenings and weekends.

**Salary and Benefits**:
Compensation for Auto Body Shop Managers varies based on experience, location, and the size of the operation. Benefits commonly include health insurance, retirement plans, paid time off, and employee discounts.

This job description serves as a general guideline for the responsibilities and requirements of an Auto Body Shop Manager. Specific duties and qualifications may vary based on the employer's needs and the nature of the automotive repair business.

**Job Types**: Full-time, Contract

Pay: $26.00 - $40.00 per hour

Expected hours: 40 - 50 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission pay

Ability to Relocate:

- Hayward, CA 94544: Relocate before starting work (required)

Work Location: In person