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Customer Service Representative

2 months ago

Houston, United States Personal HR Services Full time

We are looking for a serious long term full time customer service representative to work outside

Weekly Pay

Pay Rate $18/hr Plus

Must be comfortable working outside

Bilingual (English and Spanish) a Must

Have own transportation

Must be willing to travel

**Overview**:
We are currently seeking a dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will play a crucial role in providing exceptional service to our valued customers. This position requires strong communication skills, attention to detail, and the ability to handle various customer inquiries and concerns effectively.

**Responsibilities**:

- Assist customers with product information, order placement, billing inquiries, and issue resolution
- Perform data entry tasks accurately to update customer records and information
- Analyze customer feedback and provide insights to improve overall service quality
- Utilize excellent phone etiquette and communication skills to interact with customers
- Upsell products or services based on customer needs and preferences
- Maintain a positive attitude and ensure customer satisfaction with every interaction

**Skills**:

- Proficient in English with strong verbal and written communication skills
- Previous experience in customer service or related field is preferred
- Ability to communicate effectively with customers from diverse backgrounds
- Fluency in Spanish or other languages is a plus (Bilingual/Multilingual)
- Strong data entry skills with attention to detail
- Excellent problem-solving abilities to address customer concerns promptly
- Knowledge of upselling techniques to enhance sales opportunities

**Requirements**:

- High school diploma or equivalent; additional education is a plus
- Proven ability to work in a fast-paced environment while maintaining professionalism
- Strong multitasking skills and the ability to prioritize tasks effectively
- Flexibility to work shifts including weekends as needed

Pay: From $18.00 per hour

Shift:

- Day shift
- Morning shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person

Ability to Commute:

- Houston, TX 77037 (preferred)

Ability to Relocate:

- Houston, TX 77037: Relocate before starting work (preferred)

Work Location: In person

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