Quality Assurance Specialist

3 weeks ago

Mesa, United States DSV Full time

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.
- Job area: Quality**DSV - Global transport and logistics**
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.

Location: USA - Mesa, W. Southern Ave

Division: Solutions
Job Posting Title: Quality Assurance Specialist
Time Type: Full Time

**SUMMARY**

The Quality Assurance Specialist is responsible for coordinating and maintaining several elements of the DSV IMS Quality Management System, including document control, internal audits, corrective and preventive actions, continuous improvement, and employee training. The Quality Assurance Specialist interacts with all departments within DSV Inventory Management Solutions to facilitate procedure implementations and revisions, schedule and facilitate training sessions, conduct audits, and ensure compliance to applicable quality standards.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Writes and updates standard operating procedures, uploads into electronic document management system, assigns document approvers and tracks approval process
- Creates and updates forms, work instructions and process flow charts that represent IMS business processes
- Coordinates the document revision process for procedures, policies, work instructions and forms that have been identified as needing updates.
- Coordinates the internal audit program, maintains audit records and performs lead auditor responsibilities.
- Coordinates the Corrective Action program, facilitates meetings, completes required documentation, and ensures actions are complete and effective.
- Prepares PowerPoint presentations for various training topics, KPI/metrics displays, data summaries, and relevant meetings.
- Actively participates in company sustainability & safety committees and enforces applicable safety programs in a warehouse environment.
- Enters data into Excel spreadsheets, training database and ERP system as applicable.
- Schedules and facilitates new and revised procedure training sessions for applicable employees.
- Assists with maintaining the supplier management program including onboarding, risk analysis, scorecards, and supply chain constraints.
- Assists with maintaining electronic document management system by assigning document numbers, logging them on the document master log, and removing obsolete documents.
- Assists with maintaining employee training records, curriculum requirements and training progress reports.
- Generates a variety of reports and compiles data summaries related to quality programs.
- Effectively communicates with employees throughout the organization both verbally and in writing.
- Effectively communicates with clients and suppliers as needed both verbally and in writing.
- Performs other job-related duties as assigned.

**SUPERVISORY RESPONSIBILITIES**

Not Applicable

**MINIMUM REQUIRED QUALIFICATIONS**

**Education and/or Experience**
- Bachelor’s degree from an accredited college in a related discipline or equivalent combination of education and work experience
- Three years of professional work experience with direct Quality Assurance responsibilities

**SKILLS, KNOWLEDGE AND ABILITIES**

**Computer Skills**
- Intermediate level skills in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel, Visio)
- Strong data entry skills
- Basic knowledge of using an ERP (Enterprise Resource Planning) system

**Language Skills**
- English Proficiency (reading, writing and verbal)

**Mathematical Skills**
- Intermediate

**Other Skills**
- Ability to function effectively in a dynamic, high-performance work team
- Ability to work well individually and in a cross-functional team environment
- Attention to detail and concern for accuracy
- Self-motivated, energetic and able to perform with mínimal supervision
- Strong internal and external customer service skills
- Ability to exercise good judgment and maintain confidentiality of company and customer records
- Strong organizational and follow up skills
- Ability to effectively organize and prioritize a variety of tasks, projects and multiple deadlines
- Strong problem-solving skills
- Knowledge of ISO standards and quality management systems

**PREFERRED QUALIFICATIONS**
- Experience in Supply Chain industry
- Knowledge of aerospace or medical device quality standards
- Advanced level skills in MS Excel,

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