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Car Wash Assistant Manager

4 months ago

Newport News, United States The RipTide Car Wash Full time

**Car Wash Assistant Manager Job Summary**:
The RipTide Car Wash is seeking an Assistant Manager to help oversee the day-to-day operations of our Newport News site. We are a rapidly expanding family-owned and operated car wash company with several locations throughout the Southeast, and we are looking for a highly self-motivated and experienced leader to help manage this new location.
- Working with Unlimited Wash Plan Memberships/Monthly Recurring Plans (i.e., selling these plans to customers, increasing the total number of net unlimited plan customers at one or more washes, troubleshooting issues related to unlimited plans, etc.)
- Familiarity with routine car wash maintenance protocols and troubleshooting issues related to car wash equipment and chemicals
- Hiring and/or training employees, creating weekly schedules, and developing a strong sense of store culture/identity
- Handling various customer satisfaction-related scenarios

This is an excellent opportunity to help manage a high-volume store with one of the most respected and prestigious car wash companies in the country. RipTide has undergone considerable expansion as of late, and we expect our overall number of locations to increase exponentially in the coming years.

We look forward to hearing from you

**Car Wash Assistant Manager Job Schedule**:

- Our locations are open 7 days a week from 8 AM - 8:00 PM (hours of operation change during the wintertime).
- Assistant Managers are expected to work five days per week.
- Assistant Managers are expected to work approximately 40 hours per week (with hour-long lunch breaks).
- Assistant Managers are expected to work occasional weekend shifts.

**Car Wash Assistant Manager Job Pay**:

- **Starting hourly rate is $16-$17.50/hour.**:

- Assistant Managers are eligible for overtime pay.
- Furthermore, our Assistant Managers are eligible to receive either monthly bonuses or sales commission for each unlimited wash plan membership that they sell. Both the bonus and sales commission tracks can result in earnings thousands of extra dollars per year

**Car Wash Assistant Manager Essential Job Duties and Responsibilities**:

- Maintaining daily operational standards.
- Preparing and maintaining quality control procedures.
- Measuring, maintaining, and requesting additional inventory and chemicals (as needed).
- Inspecting and maintaining car wash equipment.
- Training new employees and developing their skillsets.
- Fostering a strong sense of culture within the site that is based upon personal accountability, quality communication, and ensuring customer satisfaction.
- Resolving all customer-related questions and concerns.
- Analyzing and reconciling store data, including sales/revenue information and labor costs.
- Accurately reporting site sales information to upper management.
- Provide the best possible customer service.
- All other duties as assigned by the Site General Manager.

**Car Wash Assistant Manager Job Qualifications**:

- At least one year of prior car wash management experience is required.
- Strong customer service skills are essential.
- Must be able to lift/push/carry objects weighing more than 50 pounds.
- A reliable form of transportation is required.
- Must be highly adaptable and be able to think quickly on your feet.
- Mechanical aptitude is strongly preferred.
- Basic computer skills are strongly preferred.

**Car Wash Assistant Manager Job Further Information**:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Pay: $16.00 - $17.50 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off

Experience level:

- 10 years
- 11+ years
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday
- Rotating weekends

Application Question(s):

- Can you work occasional weekend shifts? (We make our weekly schedules well in advance.)

**Experience**:

- Management: 1 year (required)
- Car wash: 2 years (required)

Work Location: In person