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Call Center Inbound Sales Representative
3 months ago
**Position requires for you to commute to the following location: 10450 Pacific Center Court San Diego, CA 92121**
The Spectrum Inbound Sales Representative is an inside sales position that requires the evaluation and discussion of the features and benefits of our products and services to upgrade new, existing, and former customers. This role will focus on establishing rapport and building value on the appropriate solution by educating our customers. Ensure customers get the best value by selling multiple customer service options, including but not limited to cable, internet, home phone and mobile.
Start Date: Monday, June 10th
**Pay & Benefits**
- Average target compensation **$60k plus**, **top performers can earn $74k plus**, with a guaranteed commission of $4500 during the first 6 month on the job (including during training). Inbound Sales Agents earn an hourly base pay starting at $20.00 p/hr (+ $1.15 p/hr for Shift Diff pay depending on scheduled start time) plus commission.
- Free home cable (includes HBO/premium channels), Internet, and Home Phone
- Discounted Spectrum Mobile **(Unlimited Plan - $15 per line - up to 10 lines)**:
- 401K / Retirement savings plan with a **9% company match**:
- Tuition Reimbursement for Education
- **$10,000 per calendar year**:
- Low cost medical benefits - some of the best in the industry with less than 30 day waiting period
- Paid Time Off (accrued vacation, personal days, sick days and paid holidays)
- 12 weeks of comprehensive paid training
- Do you want to join a Fortune -100 company?
**REQUIRED QUALIFICATIONS**
- Ability to show proper judgement and initiative
- Familiarity with billing systems
- Strong computer skills
- Ability to respond to customer inquiries in a timely manner
- Problem solver, likes challenges, goal oriented, ambitious, determined and self-confident
- Excellent verbal, written and interpersonal communication skills
- Ability to communicate in a clear, professional manner
- Multitask effectively
**Education**
High school diploma or equivalent (required)
**Related Work Experience**
- Customer service - 1 year experience
- 6 months of sales experience
- Heavy volume phone experience in a customer service/call center job is a plus
Pay: $60,000.00 - $85,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Tuition reimbursement
- Vision insurance
Shift:
- 8 hour shift
Supplemental pay types:
- Commission pay
Weekly day range:
- Weekends as needed
Work setting:
- In-person
**Experience**:
- Inside sales: 1 year (preferred)
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
