Residential Supports Manager

2 weeks ago

Hanover, United States Cardinal Cushing Centers Full time

**SUMMARY**

**Seeking House Manager in Hanover, Kingston & Rockland locations.**

The Residential Supports Manager (RSM) is responsible for the smooth and safe operation of all homes and apartments assigned. This responsibility involves coordination, supervision and monitoring of staff, schedules and buildings over the 24-hour day. The RSM assures that staff assist people with disabilities to do all the things that we do each day in our lives. Primary emphases are on self-determination and community inclusion of persons with disabilities.

**PRIMARY DUTIES AND RESPONSIBILITIES COMMON TO THIS JOB DESCRIPTION**
- **General**_
- Upholds the mission and corporate values of Cardinal Cushing Centers
- Promotes and adheres to the tenets of the Americans with Disabilities Act (ADA)
- Regular attendance and promptly reporting to work at the beginning of the scheduled shift are essential functions of this position
- **Promoting empowerment, self-direction and self-determination**_
- Treats the person with the disability as the primary decision-maker
- Provides accurate and timely information to individuals
- Encourages individuals to put forth opinions and choices and to solve problems
- Works in partnership with each person, respecting his or her preferences
- Helps individuals to recognize and use their unique strengths and gifts
- Provides guidance to staff who support people in developing informal networks of support.
- Assists staff to understand and implement the concepts of self-direction and self-determination
- **Teaching and helping skills**_
- Provides physical and personal support based upon individual needs and strengths
- Teaches individuals how to manage activities of daily living such as cleaning, cooking, shopping, budgeting, personal hygiene, health care practices, money management, traveling, self-control and leisure time
- Provides community linkages to assist people to participate in cultural and spiritual activities of their choice
- Assures that staff know how to identify, secure and use needed equipment
- Assists the individual to obtain needed therapies and to recruit and train other helpers
- **Communication skills**_
- Provides basic counseling to staff and individuals about issues that concern them
- Adapts communication to individual needs including paraphrasing, translating or using adaptive devices
- Shows sensitivity to multicultural and multilingual needs of staff and individuals
- Uses effective, sensitive communication skills to build trust with staff and individuals
- Maintains the confidentiality of all communications to ensure the privacy of individuals supported
- **Building relationships and community connections**_
- Identifies the types of formal and informal supports needed by an individual
- Assists individuals in accessing and coordinating needed supports
- Helps individuals to develop and maintain friendships and other relationships
- Connects with community members and organizations (e.g., employer, civic organizations)
- Shows sensitivity to cultural, religious, racial, disability and gender issues in daily practices and interactions
- Engages in and promotes sensitive, genuine and warm in interactions with individuals, their families and staff
- **Planning and giving support**_
- Helps in understanding the needs, preferences and strengths of people who need support
- Assists in planning ways of supporting people and participates in the development of the person’s ISP
- Helps to carry out support plans based on each person’s needs and goals
- Helps individuals and staff determine when plan goals and strengths need to be reviewed or changed
- Schedules transportation and provides transportation when necessary
- **Health and safety**_
- Assures the overall health and safety of individuals through services implementation and upkeep of homes and apartments
- Assures that the personal physical needs of individuals are met routinely (e.g., health, personal hygiene, appearance and medication)
- Supports individuals in achieving good health through preventive and specialized health screenings and examinations
- Explains preventive health practices such as good nutrition and stress management
- Evidences competency in first aid practices and awareness of illness prevention and medication side-effects
- Uses and encourages others to use Universal Precautions to control the spread of infections
- Supervises the implementation of emergency procedures and protocols
- Uses Safety Care techniques competently and cautiously when physically intervening with an individual and supervises other staff in their implementation
- Periodically conducts fire drills according to Department policy and procedures, documents and evaluates the results, and institutes procedures to correct any deficiencies
- **Crisis intervention**_
- Identifies the crisis and defuses the situation, ensuring the safety of all concerned
- Assists staff to learn from past and current problems to prevent them in the

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