Business Process

1 week ago

Glen Allen, United States JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
As a Business Process & Control Analyst in Chase Travel, you will manage day to day support of assigned Chase Travel governance procedures and controls. You will coordinate, plan and execute deliverables to ensure that company control standards are appropriately executed and maintained. This role requires the ability to identify operational process risk and validate effective procedures to maintain operational performance. You will interface with operational disciplines across Chase Travel to determine business drivers that could impact health of control environment.

**Responsibilities**:

- Provide proactive procedure and control establishment to support operational excellence requirements.
- Evaluate and report on control activity within assigned area.
- Provide timely and well thought out response to remediation activity.
- Create processes to assist in risk reduction within control domains.
- Develop strong working relationships with Business Stakeholders and Control Partners.
- Meet or exceed published service levels.
- Travel as needed.

**Required qualifications, capabilities, and skills**:

- Bachelor's Degree or equivalent experience
- 1+ years of experience in risk and/or control assessment
- Knowledge and practical use of project planning techniques.
- Ability to understand high level business and operational processes and define requirements for solutions.
- Strong Relationship Management skills.
- Strong Microsoft Office skills
- Strong verbal and written communications skills.
- Proven organizational skills with attention to detail.
- Ability to prioritize and multi-task activities within a fast paced environment.
- Quick learner with the ability to understand and adapt to new requirements.

**ABOUT US**
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

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