Patient Access Representative
2 weeks ago
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
**Job Summary**
Position is responsible for scheduling patient appointments, ensuring medical necessity compliance, verifying eligibility, and posting payments.
Shift: Monday - Friday; 830a - 5p.
Physician appointment scheduling in call center for medical clinic
**Minimum Qualifications**
**Education**:High School Diploma or GED preferred
**Licenses/Certifications**:(None**)**
**Experience / Knowledge / Skills**:
- Two (2) years of experience in a hospital or customer service setting
- Ability to multi-task
- Proficient typing/keyboarding skills
**Principal Accountabilities**
- Schedules patient appointments and enters required information in the computer system in an accurate and timely manner.
- Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy.
- Explains all required forms to the patient or guarantor and obtains the necessary signatures.
- Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
- Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility.
- Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
- Posts payments in the computer system and generates the appropriate patient receipts.
- Monitors, reviews and resolves patient account issues on assigned reports.
- Communicates in an effective and professional manner with Physicians, ancillary departments, nursing units, physicians' office staff, insurance companies, as well as patients and their families ( all Patient Access customers). Completes thorough and accurate documentation.
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
- Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
- Other duties as assigned.
-
Patient Access Representative
19 hours ago
Houston, United States Texas ENT Specialists Full timeJob DescriptionJob DescriptionWe are seeking a tech-savvy and customer-focused Patient Access Representative to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Patient Access Representative, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with...
-
Patient Access Representative
4 weeks ago
Houston, United States Texas Children's Hospital Full timeWe are searching for a Patient Access Representative - someone who works well in a fast-paced setting. In this position, you will facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, and financially securing and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement....
-
Patient Access Representative
2 weeks ago
Houston, United States Texas Children's Hospital Full timeJob Summary Do you thrive in a fast-paced hospital environment? We are looking for a Patient Access Representative who can serve as a liaison between patient/family, payers, Healthcare Information Management, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying...
-
Patient Access Representative
5 days ago
Houston, United States ADASTAFF Medical Full timeJob DescriptionJob DescriptionPATIENT ACCESS REPRESENTATIVE- CONTRACT POSITION - HOUSTON, TXHours: 8:30 AM TO 5:00 PM Contract: 13wks (with possibility of extension)Job DescriptionPatient scheduling and Admission point of contact.Reviews incoming correspondence and takes appropriate action. Responds promptly to inquiries.Analyzes accounts for errors,...
-
Patient Access Representative
6 days ago
Houston, United States Texas Children's Hospital Full timeJob Summary Do you thrive in a fast-paced hospital environment? We are looking for a Patient Access Representative who can serve as a liaison between patient/family, payers, Healthcare Information Management, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying...
-
Patient Access Representative
1 month ago
Houston, United States Aveanna Healthcare LLC Full timeAveanna Healthcare - [Medical Records Clerk] As a Patient Access Representative at Aveanna Healthcare, you'll: Send prescription and authorization requests to medical offices and insurance companies for renewals and prescription/insurance changes; Follow up with medical offices and insurance companies as needed to ensure requests are received; Resolve...
-
Patient Access Representative
5 days ago
Houston, United States Medical Clinic of Houston, L.L.P. Full timeJob DescriptionJob DescriptionSalary: Monday - Friday, Day Shift Job SummaryThe Patient Access Representative will be responsible for performing all functions necessary to accomplish the checking in/checking out of patients including insurance verification, entering demographics correctly and collecting at time of service.Essential Responsibilities: Greet...
-
Associate Patient Access Representative
4 weeks ago
Houston, United States MD Anderson Cancer Center Full time**The mission of The University of Texas MD Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.** **SUMMARY** The primary...
-
Patient Access Representative I
4 days ago
Houston, United States Baylor St Luke's Medical Center Full time**Overview** Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found...
-
Patient Access Representative I
20 hours ago
Houston, United States Chi Full timeOverview Baylor St. Luke's Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team's efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere...
-
Patient Access Representative II
3 weeks ago
Houston, United States Catholic Health Initiatives Full time**Overview**Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found...
-
Patient Access Representative II
3 weeks ago
Houston, United States Common Spirit Full timeOverview Baylor St. Luke's Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team's efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere...
-
Patient Access Representative II
3 days ago
Houston, United States Catholic Health Initiatives Full timeOverview Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found...
-
Patient Access Representative II
3 days ago
Houston, United States Catholic Health Initiatives Full time**Overview**Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found...
-
Patient Access Representative
2 weeks ago
Houston, United States OakBend Medical Center Full timeThe Patient Access Representative is the first line of quality service to our patients and our guests. This position serves as the ambassador of service, setting the standard by which all other departments and services are judged. Greets customers and subsequently provides the highest level of customer service possible. Timely and accurate registrations,...
-
Patient Access Representative
1 month ago
Houston, United States OakBend Medical Center Full timeResponsibilities: The Patient Access Representative is the first line of quality service to our patients and our guests. This position serves as the ambassador of service, setting the standard by which all other departments and services are judged. Greets customers and subsequently provides the highest level of customer service possible. Timely and accurate...
-
Patient Access Representative II
9 hours ago
Houston, United States Chi Full timeOverview Baylor St. Luke's Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team's efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere...
-
Patient Access Representative II
3 days ago
Houston, United States Chi Full timeOverview Baylor St. Luke's Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team's efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere...
-
Patient Access Representative
4 days ago
Houston, United States OakBend Medical Center Full time**Responsibilities**: The Patient Access Representative is the first line of quality service to our patients and our guests. This position serves as the ambassador of service, setting the standard by which all other departments and services are judged. Greets customers and subsequently provides the highest level of customer service possible. Timely and...
-
Patient Access Representative PRN
2 weeks ago
Houston, United States Texas Children's Hospital Full timeJob DescriptionWe are searching for a Patient Access Representativesomeone who works well in a fast-paced setting. In this position, you will facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, and financially securing and collecting out-of-pocket responsibility from guarantors to maximize hospital...