SOC Analyst

**ESSENTIAL DUTIES AND RESPONSIBILITIES- MAY INCLUDE THE FOLLOWING: OTHER DUTIES MAY BE ASSIGNED.**
- Ensure that all SOC (Security Operations Center) tickets are handled and resolved within SLAs (Service Level Agreements).
- Staying up to date with current security vulnerabilities, attacks, and countermeasures
- Monitor security alarm activity from remote communications sites to ensure company compliance
- Document all incidents and create a clear narrative that supports their conclusions
- Create and run search queries in SIEM tool to help with identifying and troubleshooting security issues
- Utilize tools (e.g., Wireshark, Nmap, PCap, etc.) to identify and map devices on the network
- Open, track and close trouble tickets
- Interface with client or Aspire field personnel to mitigate security incidents. Assist with the preparation of SOC reports, research papers, and blog posts
- Investigate and provide technical analysis of various security incidents and possible compromise of systems
- Provide recommendations for responding to malware incidents
- Provide direct communication to affected users and companies on security incidents and maintenance activities
- Maintain detailed notes within Operational Management systems on all security issue resolution activities
- Maintain customer technical information within defined documentation standards
- Obtain/maintain technical/professional certifications applicable to position or as directed
- Manage and maintain security monitoring and alerting systems
- Assess and identify appropriate solutions to be integrated into the systems operation and make recommendations for implementation and troubleshooting
- Communicate with customers, peers, team and managers regarding incident and change management
- Provide emergency on-call support on a rotating schedule
- Perform other duties as assigned

**Minimum Education and Experience**:

- High School Diploma or equivalent
- 2-3 years’ experience in an IT System Administrator or Network Administrator role
- Possession of an Industry Certification (Security+, CySA+, Cisco Cyber-Ops Associate, NSE4, or similar)

**Preferred Education and Experience:
- Bachelor’s Degree preferred
- 1+ year of Previous SOC Analyst experience
- 1+ years of experience in Security Management and SIEM (e.g., Splunk, OSSIM, FortiSIEM, LogRhythm, etc.)
- 2+ years of experience with Ticket Management Tools (e.g., ConnectWise, ServiceNow)

**OTHER SKILLS and ABILITIES**:

- Excellent Interpersonal Skills (develop and maintain strong working relationships)
- Strong work ethic
- Detailed oriented with strong written and verbal communication skills
- Ability to prioritize tasks.
- Strong organizational skills
- Occasional overtime, afterhours work, or weekend availability may be required
- Basic telephone operation skills
- Excellent customer service skills
- Familiarity with ITIL Processes
- Proficiency in Microsoft Office programs and ability to learn specialized system tools
- Ability to multi-task in a fast-paced environment

**TRAVEL: (Limited to No Travel)**

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job involve normal vision.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet to moderate.

Aspire strives to provide full time employees with a competitive and meaningful benefits package that includes:

- 401k with company match
- Medical with prescription drug coverage, dental and vision care; effective first day of the following month.
- Company paid Long Term Disability (LTD) Company paid Life & AD&D Federal Spending Account.
- Generous paid time off and holidays.

***_Aspire Technology Partners, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law._