Maternal Program Manager

2 weeks ago

Sugar Land, United States Houston Methodist Sugar Land Hospital Full time

At Houston Methodist, the Maternal Program Manager (MPM) position has authority and responsibility, with hospital leadership and Maternal Medical Director (MMD) for the design, development, and maintenance of the maternal patient care services line. This position has accountability for the implementation and evaluation of maternal patient care services strategy and must be clinically active and an experienced perinatal registered nurse participating in maternal care at the entity of the program. The MPM position ensures quality, service and safety metrics are met in maternal patient care services and provides oversight to ensure the standardization and efficiency of care for maternal care patients throughout the continuum of care to include criteria for transfer, consultation or higher-level of care, and discharge. This position serves as a liaison between the Hospital client department, consultants, contractors, regulatory agencies, and others, and inclusive of the Quality Assessment Performance Improvement (QAPI) program. Besides conducting nursing assessments, assisting with exams and treatment and maintenance of medical records, the MPM position assists in coaching and mentoring department staff in areas of clinical and professional practice.

**PEOPLE ESSENTIAL FUNCTIONS**
- Collaborates with the Maternal Medical Director (MMD) in areas to include, but not limited to developing and/or revising policies, procedures and guidelines, assuring staff competency, team-based education and training and the QAPI Plan.
- Develops collaborative relationships with other MPMs of designated facilities within the applicable Perinatal Care Region.
- Conducts self in a manner that is congruent with cultural diversity, equity and inclusion principles. Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

**SERVICE ESSENTIAL FUNCTIONS**
- Regularly and actively participates in maternal care. Evaluates and monitors the provision of maternal patient care services from admission, stabilization, and operative intervention(s) if applicable, through discharge, and inclusive of the QAPI Program.
- Develops and implements effective patient teaching strategies based on learning needs; uses appropriate resources, incorporating planning for care after discharge. Consistently evaluates the patient's comprehension and adapts teaching methods accordingly.
- Drives department activities to improve department score for patient satisfaction, through peer-to-peer accountability.

**QUALITY/SAFETY ESSENTIAL FUNCTIONS**
- Frequently leads in maternal QAPI meetings and participates in Maternal Program Oversight, maternal-specific reviews, PCR meetings, regional QAPI initiatives, and regional collaboratives. Ensures that the QAPI Plan is specific to maternal and fetal care, is ongoing, and data driven/outcome based, including telehealth telemedicine utilization, if applicable.
- Models the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Role models highly developed assessment, clinical documentation, leadership, and analytical skills; integrates and contributes to professional practice standards, policies, procedures, protocols and leads improvements in patient safety-related processes at unit or service line level. Contributes to development of service line and hospital standards and guidelines.
- Leads and identifies opportunities for practice changes and performance improvement. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Leads initiatives to improve quality and safety scores, through peer-to-peer accountability, reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness, using teachable moments to improve safety. Audits plan of care and audits other areas as needed.

**FINANCE ESSENTIAL FUNCTIONS**
- Models independent time management effectively and prioritization of daily tasks, minimizing incidental overtime. Collaborates with interprofessional health care team to facilitate patient throughput efficiently to meet organizational goals.
- Implements department strategies to achieve financial target and mentors others to do the same through timely documentation of care, decreasing length of stay, optimizing efficiency, minimizing incidental overtime, and other areas according to department specifications.

**GROWTH/INNOVATION ESSENTIAL FUNCTIONS**
- Expands individual nursing knowledge and coaches staff to grow in knowledge, abilities, skills, and attitudes. Serves as the clinical resource. Develops and disseminates, as appropriate, informational/educational resources and programs designed to improve quality and professional practice. Supports change initiatives and adapts to unexpected changes.
- Fosters identification and implementation of inn

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