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    Braintree, United States American Family Care Full time

    Benefits: 401(k) Dental insurance Flexible schedule Health insurance Benefits/Perks Paid time off, including your birthday (available 90 days after start date) Time and a half pay on major holidays (New Year, Memorial Day, 4th of July, Labor Day) Health insurance (starts immediately) Dental insurance (starts immediately) 401k Retirement Plan Employee...

Medical Receptionist

3 months ago


Braintree, United States American Family Care Chelmsford and Braintree Full time

**Benefits**:

- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Flexible schedule
- Free food & snacks
- Paid time off

**Benefits/Perks**
- Paid time off, including your birthday (available 90 days after start date)
- Time and a half pay on major holidays (New Year, Memorial Day, 4th of July, Labor Day)
- Health insurance (starts immediately)
- Dental insurance (starts immediately)
- 401k Retirement Plan
- Employee referral incentives ($500 bonus)
- Friendly working environment (office snacks, birthday celebrations...etc.)
- Employee recognition bonuses depending on performance

**Company Overview**
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

**Job Summary**
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

**Responsibilities**
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned

**Schedule**
- **Three 12-hour shifts and every other weekend. **Time off requests can be honored if advance notice is given.
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday

**Qualifications**
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.