Product Owner Ii

2 weeks ago

East Brunswick, United States PNC Financial Services Group Full time

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Owner II within PNC's Retail Lending Digital organization, you will be based in Pittsburgh PA, Cleveland OH, Birmingham AL, Charlotte NC, Wilmington DE, Chicago IL, Tysons Corner VA, New York NY, East Brunswick NJ or Houston TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

**Job Duties**:
Ideate the front and backend capabilities to support retail lending digital experience.
Create and maintain roadmap to deliver transformation for customer and employee facing tools, products, and systems.
Align with business stakeholders on the product requirements, and get approval from legal, risk, and compliance on product ideas and approaches.
Work with technology and scrum teams to deliver features for product enhancements or customer journeys.
Collaborate with solution architects to build scalable products and platform.
Use quantitative data analytics and qualitative insights to help executives in the decision making process.

Comfort with unknowns and ability to navigate ambiguity to solve problems.
Work with a variety of teams and develop lasting working relationship of trust and shared success.
Customer focused and curiosity to understand the latest trends in the market.
Ability to present ideas to different audience and levels in the organization.

**Job Description**:
Owns the vision and the definition of the product. Serves as the voice of the customer. Provides guidance to concentrate the Scrum Team(s) effort on correct priorities based on business value.
Defines and conveys the vision to the team(s) in order to address client requirements to meet business objectives.
Accountable for the creation of and the integrity of the product backlog. Prioritizes and leads grooming of the product backlog.
Works in partnership with the Scrum Master(s) to ensure items are worked on in accordance with the product backlog. Serves as the primary point of contact for questions from the team(s).
Accepts delivery of working product from the Scrum Teams(s). Reviews and validates Scrum Team(s) working product. Socializes the delivery of business value and outcomes of the iteration to various stakeholders.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Design Thinking - Knowledge of the concepts, principles, and processes of design thinking; ability to utilize the knowledge in designing new products and services and even improving organizational operation.

Innovation - Develops new ideas and initiatives that improve the performance of the organization.

Interpersonal Relationships - Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.

IT Standards, Procedures & Policies - Knowledge of and the ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.

Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Matrix Management - Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.

Organizational Leadership - Knowledge of, and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.

Planning and Organizing - Mobilizes both time and resources to get things done.

Solutions Development - Knowledge of and the ability to assess customer needs and provide solutions for them.

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

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