Emergency Communications Operator

2 weeks ago

Joshua Tree, United States Morongo Basin Ambulance Full time

Morongo Basin Ambulance is a nonprofit EMS agency that serves the Morongo Basin through responding to 911 calls and Inter-Facility Transfers. An Emergency Communications Operator is responsible for relaying pertinent information from a digital alert system to the crews, documenting that information adequately, and coordinating with local agencies and hospitals for further services. Currently looking to fill a Per-Diem. There's 3 -4 weeks paid live training. Per-Diem shifts include 1 mandatory refresher shift every 2 weeks.

**Duties**:

- Receives and records information from a digital alert system - Active 911
- Relays the information to the appropriate crew
- Monitors radio traffic and crew’s status while responding to the 911 call
- Assists crews through directions to an address via maps
- Overview crews and patient information to ensure precision
- Verify insurance via insurance portals
- Verify and complete IFTs
- Basic daily cleaning tasks

Knowledge and Abilities:

- Basic Communication Skills
- Basic Office Skills
- Self-Reliant and Self Motivator
- Critical Thinking
- Time Management

Educational Requirements:
A high-school diploma or GED is required.

Pay Rate: $17.50

**Job Type**: Per-Diem

**Job Type**: Part-time

Pay: From $17.50 per hour

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

**Experience**:

- Customer service: 2 years (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

Work Location: In person

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