Front Desk Agent

4 days ago

Fishkill, United States Courtyard by Marriott Full time

'''Job Summary'''
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will provide exceptional customer service and ensure a positive experience from check-in to check-out. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

'''Responsibilities'''
- Greet guests and provide them with a warm welcome
- Check guests in and out, ensuring all necessary information is obtained
- Answer phone calls and respond to guest inquiries
- Assist guests with any requests or concerns they may have during their stay
- Process payments and maintain accurate records
- Provide information about hotel amenities, services, and local attractions
- Maintain a clean and organized front desk area

'''Requirements'''
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and other office equipment
- Bilingual skills (English/Spanish) are a plus
- Knowledge of night audit procedures is an advantage

At our hotel, we value our employees and offer a supportive work environment. Join our team today and be part of creating memorable experiences for our guests.

**Job Types**: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Dental insurance
- Employee discount
- Free parking
- Health insurance
- Paid jury duty
- Paid time off
- Vision insurance

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Work setting:

- In-person

Ability to Relocate:

- Fishkill, NY 12524: Relocate before starting work (required)

Work Location: In person

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