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Dc Associate

3 months ago

Houston, United States The Foodware Group Full time

**DC Associate - Shipping Coordinator**

**Essential Functions**
- Schedule and coordinate shipments with carriers and freight forwarders.
- Prepare and process shipping documents, including bills of lading, packing lists, and customs documentation.
- Ensure accurate and timely shipment of products to customers.
- Review and verify shipping orders and ensure they are processed correctly.
- Coordinate with warehouse staff to ensure orders are picked, packed, and shipped according to customer requirements.
- Communicate with WH Manager & respond to inquiries regarding shipment status, delays, and any issues that arise.
- Resolve shipping discrepancies and handle customer inquiries promptly and professionally.
- Ensure compliance with all shipping regulations, including hazardous materials handling and export controls.
- Promote and adhere to safety standards and practices within the warehouse.
- Maintain accurate records of all shipping transactions.
- Generate reports on shipping activities, costs, and performance metrics.
- Identify opportunities for process improvements in shipping and logistics operations.
- Implement best practices to enhance efficiency and reduce shipping costs.
- Investigate shipping discrepancies with corresponding carriers or internal or external departments. At times needing to communicate with outside partners.

**Core Competencies for Success**
- Excellent communication and interpersonal skills.
- Strong written and verbal skills.
- Able to give and receive feedback.
- Critical thinking and proactive approach to problem-solving: applies critical thinking to information received and evaluates what can be used for organizational success.
- Takes initiative to problem solve.
- Strong organization and follow-up skills.
- High sense of urgency to resolve issues that arise.
- Ability to navigate our WMS (Warehouse Management System).

**Qualifications**
- High school diploma or equivalent
- Experience with WMS (Warehouse Management System) systems and concepts
- Knowledge in Microsoft Office (Excel, Outlook, Word)

**Diversity**

Diversity is a core value at The Foodware Group that we expect our employees to share. We are passionate about building and sustaining an inclusive and equitable working and learning environments for all individuals working in our organization. We believe every individual on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.