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Garage Door Installer

3 months ago

Sugar Land, United States Precision Door Service Full time

Precision Garage Door specializes in residential garage door service. We are locally owned and operated and backed by a national franchise started in 1999. Precision Door Service - A Name You Can Trust.

Seeking an experienced garage door installer. The installer serves as an installation technician for residential garage doors, garage door openers, and related components. Interacts with customers on a daily basis providing them with excellent customer service.

**Benefits**:

- Hourly and piece rate schedule
- Earn up to $75k in your first year
- Retirement benefits available
- Medical benefits available
- Vacation/PTO
- Company vehicle
- Company cell phone and laptop

**Responsibilities**:

- Ensures truck is cleaned, fueled, serviced, and restocked with appropriate materials, parts, and tools prior to the beginning of each workday; verifies address at customer locations
- Contacts customers to communicate estimated arrival time
- Drives to job sites while observing all posted speed limits; uses professional driving techniques whenever operating company vehicles
- Reads and understands instruction manuals prior to installing all products
- Installs doors and associated system components as indicated on work orders; checks for proper door installation, clearances, and balances; checks for appropriate UL 325 operator reversing operation; checks all set screws, rollers, cables and balances, and horizontal and vertical track settings; and oils and lubricates all rollers and springs with proper motor oil
- Resolves problems encountered during installation in a creative, safe, and timely manner
- Places appropriate stickers on doors and operators
- Cleans up thoroughly and leaves work site clean and neat always exceeding customer expectations
- Works in a safe manner on all jobs sites and promptly informs supervisor when additional help is required.
- Notifies manager of any injuries sustained while on the job (within one hour); consults with the manager to determine if any injury requires mandatory drug testing and reporting to test facility
- Collects payment from customer; ensures appropriate signatures are on all paperwork; explains how door and operator works, if customer is present
- Provides copies of all paperwork to the customer, including but not limited to the safety inspection, warranty, and thank you letter
- Records all work order information, all materials used, installation comments (headroom or other problems), dates, serial and key numbers for each job; notes what actions need to be taken if the job cannot be finished or is not completed; reviews work order information for accuracy and completeness
- Returns extra material to its appropriate place in the warehouse or on the truck; places trash in proper containers; ensures doors and gates are closed when leaving
- Notifies supervisor of any required vehicle repairs in writing within 24 hours; hands in fuel and repair receipts regularly; turns in pay sheets and payments within 24 hours
- Provides data for, payroll, truck maintenance, operation expenses and service, and safety and accident reporting
- Provides emergency service to customers as necessary
- Attends and participates in all required and requested safety meetings and training sessions in addition to weekly company meetings; obeys all safety rules
- Performs a variety of secondary support tasks as requested by the manager to include unloading of trucks and supporting other personnel
- Reviews final check-list with customer to ensure that all questions and concerns are addressed and reduce reasons for call-backs

**Qualifications & Skills**:

- High school diploma or GED
- Must have and maintain a valid driver’s license and excellent driving record.
- Knowledge of garage door track alignment, track adjustment, horizontal leveling, adequate back hangs, operator arms, and photo eye setting
- Skill in installing garage doors, openers, and related components
- Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions or approaches to problems
- Ability to provide excellent customer service by assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction
- Ability to appropriately adapt one’s thinking or approach as situations change
- Ability to use an assortment of mechanical tools and devices
- Ability to identify specific brands of doors, openers, keyless entry systems, and related components
- Ability to safely drive a pick-up truck during the day, at night, and in inclement weather conditions
- Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
- Ability to follow complex instructions and communicate effectively orally and in writing
- Ability to organize work for timely completion
- may require occasional lifting, carrying, pushing and/or pulling of heavy objects or materials (up to 80 pounds

Pay: $60,000.00 - $80,000.00 pe