Operations Assistant

2 weeks ago

Acton, United States Susan Lane Events Full time

**Job Summary**: The Operations Assistant will support the Owner in the day-to-day activities of the catering company. This role involves coordinating various operational tasks, ensuring smooth logistics, managing inventory, assisting with event planning, and maintaining high standards of service delivery.

**Key Responsibilities**:

- **Event Coordination**:

- Assist in the planning and execution of catering events.
- Coordinate logistics, including delivery, setup, serving, and cleanup.
- Communicate with clients to confirm event details and requirements.
- Ensure all events are executed flawlessly and on time.
- **Inventory Management**:

- Monitor inventory levels of food, supplies, and equipment.
- Place orders with suppliers and manage deliveries.
- Conduct regular inventory checks and maintain accurate records.
- **Staff Support**:

- Assist in scheduling and managing staff shifts.
- Coordinate staff training sessions and ensure compliance with health and safety regulations.
- Support the hiring and onboarding process of new employees.
- **Quality Control**:

- Ensure that all food and services meet company standards.
- Implement quality control procedures and address any issues promptly.
- Gather feedback from clients and staff to improve services.
- **Administrative Tasks**:

- Maintain organized records of events, clients, and inventory.
- Assist with invoicing, billing, and financial record-keeping.
- **Logistics and Transportation**:

- Coordinate transportation of food and equipment to event locations.
- Ensure all vehicles and equipment are well-maintained and operational.
- Assist with loading and unloading as required.
- **Customer Service**:

- Provide excellent customer service to clients and guests.
- Address client inquiries and resolve issues in a timely manner.
- Build and maintain positive relationships with clients and vendors.

**Qualifications**:

- **Education**: High school diploma or equivalent; additional education in hospitality management or related field is a plus.
- **Experience**: Previous experience in catering, event planning, or hospitality is preferred.
- **Skills**:

- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- “Total Party Planner” experience a +
- Ability to work under pressure and meet deadlines.
- Knowledge of food safety and hygiene practices.

**Physical Requirements**:

- Ability to stand for extended periods and lift heavy objects.
- Willingness to work flexible hours, including evenings, weekends, and holidays.

**Additional Requirements**:

- Valid driver’s license and reliable transportation.
- Ability to pass a background check.

**Benefits**:

- Competitive salary and potential for bonuses.
- Opportunities for professional development and career growth.

**Job Type**: Part-time

Pay: $25.00 - $28.00 per hour

Expected hours: 12 - 20 per week

**Benefits**:

- Flexible schedule
- Referral program

Schedule:

- Evening shift
- On call
- Weekends as needed

**Experience**:

- Microsoft Excel: 1 year (preferred)
- Microsoft Powerpoint: 1 year (preferred)

Ability to Commute:

- Acton, MA 01720 (required)

Ability to Relocate:

- Acton, MA 01720: Relocate before starting work (preferred)

Work Location: Hybrid remote in Acton, MA 01720

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