Security Officer Ii
2 weeks ago
S
u
p
ervises, directs and assists agency personnel in resolving matters in accordance with established Loss Prevention Procedures WOR
KING RELATIONSHIPS: Acc
ountable and Reports to: Loss Prevention Manager PRI
MARY JOB FUNCTIONS: - S
- ervises and monitors access system, intrusion/fire alarms, emergency phones and CCTV system - M
- ages all incoming telephone communications from complex and store locations - R
- ponsible for communicating emergency information to DC and Store Management, Security Operations and Company Media Operations. - M
- ntains an activity log documenting all information relevant to tasks performed - R
- iews all shift paperwork for completeness and accuracy; also responsible for the proper filing of all shift paperwork - M
- ntains records, and creates access related to the complex card access system - C
- ducts maintenance audits of security equipment i.e., CCTV, alarm systems etc. - A
- ist with Security Investigations and provide detail information to DC Management regarding card access and CCTV video. - R
- ponsible for the control and issuance of armored and non-armored store safe keys - R
- ponsible for maintaining and updating all control desk manuals - D
- ects and assists agency personnel, including patrol, gate, and lobby officers in resolving matters with proper documentation in accordance with established Security Loss Prevention procedures. - C
- pletes incident reports to document Security Loss Prevention related issues. Forwards reports to Security management/Supervision for follow up. - R
- ponsible for emergency notification to Police and Fire departments, and dispatching security personnel for emergency response. - T
- itors Yard Management System (PINC) making needed adjustments - T
- ins Agency Officers on Yard Management System (PINC) - M
- itors and adjusts all inbound and outbound complex traffic, using Google Documents - P
- forms other related duties as assigned - A
- wer telephone calls, tactfully handle inquiries and transfer to appropriate party SEC
ONDARY JOB FUNCTIONS: (These are considered occasional in nature) - O
- er duties assigned by management SKI
LLS AND ABILITIES REQUIRED TO PERFORM JOB: (Physical demands outlined on attached PAR sheet) - P
- or security experience preferred - A
- lity to work independently/ability to work through a situation in the absence of the Loss Prevention Manager - S
- nd judgment in decision making and problem solving. - S
- ong conflict resolution skills - A
- lity to work effectively with all levels of associates and management - S
- ong interpersonal skills - A
- lity to lead and influence others - H
- h degree of initiative; proven team player, excellent customer service skills - E
- ellent written and verbal communication skills - M
- t be able to manage confidential information - P
- ficient computer skills including Microsoft Office and Security CCTV System Knowledge - M
- t be able to multitask WOR
KING CONDITIONS: - S
- s for extended periods of time - M
- t work is performed under general office conditions in a temperature-controlled environment - W
- kday is fast paced;
- W
- kend/nights as business dictates EQU
IPMENT USED TO PERFORM JOB: - U
- s calculators, keyboards, telephone, and other office equipment in the course of normal workday. CON
TACTS: - H
- daily contact with co-workers, suppliers/vendors and customers. D
is
claimer The
above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification; the
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