Customer Service Representative Ii

2 weeks ago

Cerritos, United States Southern Glazer’s Wine and Spirits Full time

**What You Need To Know**:
Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

At Southern Glazer’s, you’ll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you’re looking to fill your glass with opportunity, come join our FAMILY

**Overview**:
**Primary Responsibilities**:

- Review available resources to help discern best business decision for account delinquency concerns
- Periodic secondary verification of all new account information against state website, correct sales assignments, shipping, and COD terms
- Assist the team in processing license updates based on state website (i.e. inactive status, permanent/temp status, etc.)
- Audit accounts to ensure state compliance is achieved
- Maintain effective, consistent, and professional communication with Sales Force, management, external site constituents, and co-workers
- Back-up departmental functions as previously assigned as Licensing Agent

**Additional Primary Responsibilities**:

- Provide back up to Licensing Supervisor in review of credit reports and communicating concerns/decisions to interested parties
- Provide back up to Licensing Supervisor in review of failed credit queues, either clearing or holding orders based on collaboration with assigned sites
- Respond to incoming calls and resolve customer issues
- Perform other job-related duties as assigned

**Minimum Qualifications**:

- High school diploma or equivalency plus two years of experience
- Ability to work flexibly to adjust shift schedule to accommodate business needs
- Experience in Legal research
- Proficiency using high mathematical concepts such as fractions, algebra, statistics, mathematical modeling, and calculus
- Strong communication skills - written, verbal, persuasion, motivation, facilitation of strong working relationships
- Excellent interpersonal, customer service, analytical/problem solving, problem management, presentation development, presentation, and communications skills

**Physical Demands**:

- Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor) or adding machine
- Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
- May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

**EEO Statement**:
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

  • Customer Service Representative II

    4 weeks ago

    Cerritos, California, United States Southern Glazer's Wine & Spirits Full time

    What You Need To KnowOpen your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and...

  • Customer Support Representative

    3 weeks ago

    Cerritos, United States DJI Service LLC Full time

    **Job Location**:17301 Edwards Rd, Cerritos, CA 90703 **FLSA Classification**: Non - Exempt **Position Status: Contract** **Reports to**:Assistant Customer Support Representative Supervisor **Job Summary** This position is primarily responsible for assisting customers with any questions regarding DJI products and services, describing the product...

  • Customer Service Representative

    2 weeks ago

    Cerritos, California, United States Ultimate Staffing Full time

    We have an immediate opening for a Customer Service Representative to join our team The CSR is responsible for providing assistance to the sales team and customers, ensuring customers are satisfied with the sales department's performance and order Customer Service Representative, Customer Service, Accounts Manager, Customer Experience, Representative, Sales,...

  • Customer Service Representative

    1 week ago

    Cerritos, United States Prism Hardscapes LLC Full time

    Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. **Duties**: - Conduct outbound calls to customers to provide assistance and...

  • Customer Service Representative

    4 weeks ago

    Cerritos, United States Sarita Bhasin Insurance Agency Full time

    Job DescriptionJob DescriptionQualificationsP&C License (Required)US work authorization (Required)High school or equivalent (Preferred)Customer Service: 3 years (Preferred)Full Job DescriptionThe Sarita Bhasin State Farm Insurance Agency is looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a...

  • Customer Service Representative

    4 weeks ago

    Cerritos, United States Golden Star Technology Full time

    Job DescriptionJob DescriptionWe are currently seeking candidates for the position of Customer Service Representative. The primary role of the Customer Service Representative is to process customer requests for quotes, purchase orders, and any other customer requirements.In this role, you will maximize company strategies and drive value added solution...

  • Customer Service Representative

    1 month ago

    Cerritos, United States Mario Bujas Farmers Insurance Full time

    Job DescriptionJob DescriptionAn experienced and professional Customer Service Representative (CSR) needed for a busy insurance agent. CSR will be the main point of contact for all incoming customer questions and needs and will answer or route appropriately. BenefitsHourly Base Salary + Commission + Bonus OpportunitiesMon-Fri ScheduleCareer Growth...

  • Customer Service Representative

    3 weeks ago

    Cerritos, United States PrideStaff Full time

    Job DescriptionJob DescriptionCustomer Service Representative for a manufacturer / distributor located in Cerritos CA.Long Term Temporary with possibility of Hire. Pay rate is $19-26.50/hr, depending on experience. Hours can range from 7:00 am - 3:30 pm, Monday-Friday. Occasional evening and weekend work may be required as duties demand. Company will...

  • Customer Service Representative

    2 weeks ago

    Cerritos, United States PrideStaff Full time

    Customer Service Representative for a manufacturer / distributor located in Cerritos CA. Long Term Temporary with possibility of Hire. Hours can range from 7:00 am - 3:30 pm, Monday-Friday. Occasional evening and weekend work may be required as duties demand. Company will complete a background check prior to start. Pay rate is $18-23/hr depending on...

  • Customer Service Representative

    4 weeks ago

    Cerritos, California, United States Roth Staffing Companies Full time

    We have an immediate opening for a Customer Service Representative to join our teamThe CSR is responsible for providing assistance to the sales team and customers, ensuring customers are satisfied with the sales department's performance and order needs. This position reports directly to the Branch Manager and the Office & Client Accounts...

  • Customer Service Representative

    4 weeks ago

    Cerritos, United States Digital Watchdog Full time

    **Customer Service Representative** - Process and distribute orders that contain DW licenses. - Process manual license activation for DW software. - Process deactivation of licenses for DW software. - Assist Inside Sales Manager with various clerical duties. **Competencies and Skills**: - High school diploma or equivalent required. - Minimum 1-year related...

  • Customer Service/in-house Sales Representative

    4 weeks ago

    Cerritos, United States Dr. J SkinClinic Full time

    **SUMMARY** As Customer Service/ In House Sale Representative supports the Marketing and Sales department with various duties to include special projects, sales goals and meeting coordination. Customer Service/ In House Sale Representative will actively pursue and develop opportunities to increase sales for Rejuran, Dr. J SkinClinic and JBP. This position...

  • Customer Service Representative for Skincare Sale

    3 weeks ago

    Cerritos, United States Dr. J SkinClinic Full time

    **Customer Service Representative for Cosmetic** **General Description** Senior customer service representatives for cosmetic support the needs of various departments with various duties to include special projects and meeting coordination. Support the office administration with trade shows, sales support and customer support...

  • Customer Service Representative for Skincare Sale

    3 days ago

    Cerritos, United States Dr. J SkinClinic Full time

    **Customer Service Representative for Cosmetic** **General Description** Senior customer service representatives for cosmetic support the needs of various departments with various duties to include special projects and meeting coordination. Support the office administration with trade shows, sales support and customer support...

  • International Customer Service Representative

    4 weeks ago

    Cerritos, United States Allied High Tech Products, Inc. Full time

    Job DescriptionJob DescriptionInternational Customer Service Representative duties include entering orders for our customers via telephone or email, preparing quotations, scanning completed orders, invoicing and preparing export documents. This is an excellent position for someone with experience that wants regular Monday-Friday hours (no weekends or...

  • Customer Service Representative

    4 weeks ago

    Cerritos, United States Toyota San Diego Full time

    **Norm Reeves** **Customer Service Representative - Call Center** **Consolidated Services - Cerritos, CA - Full Time** As a BDC Service Representative, youre one of the most important team members at Norm Reeves Cerritos. Youre a critical point of contact, primarily for our Service Department guests, and your communication is critical in creating a super...

  • Customer Service Representative

    4 weeks ago

    Cerritos, United States Golden Star Technology Full time

    In this role, you will maximize company strategies and drive value added solution selling. Working with internal and external company resources, the CSR must provide customer service in quoting, fulfilling orders, ensuring on-time delivery, and troubleshooting customer problems. You will function as a key liaison between suppliers and customers to ensure...

  • Consumer Service Representative

    3 weeks ago

    Cerritos, United States Diamond Executives Full time

    Job DescriptionJob DescriptionAt Diamond Executives, we base our success on our ability to identify consumer needs and adapt service strategies to assist them. Our clients are continuously improving the technology in their products, and it is up to us to listen to our local market and work together to provide the best communication solutions. We have found...

  • Customer Service and Sales Call Center Representative

    4 weeks ago

    Cerritos, United States AT&T Full time

    Take the lead at the frontline of our company in a hybrid role that works in center and from home. In this multifaceted role, youll assist with telephone and virtual customer interactions working in center 3-4 days weekly and remotely from home 1-2 Customer Service, Call Center, Sales, Representative, Technical Support, Monitoring, Retail

  • Customer Account Representative

    2 weeks ago

    Cerritos, California, United States Resource Label Group LLC Full time

    Overview Resource Label Group, LLC is a leading full-service provider of label and packaging solutions with a diverse product offering which includes pressure sensitive labels, shrink sleeves, RFID/NFC technology, sustainable product solutions, scent activation technology, pharmaceutical packaging and fulfillment services. Resource Label provides products...