Mental Health/medical

3 weeks ago


Peoria, United States Desert View Counseling and Consulting Full time

**About the Job at Desert View Counseling & Consulting (DVCC)**

DVCC is currently looking for a highly dedicated, qualified and motivated _**mental health or medical - front office scheduler **_to join our growing team in Peoria and North Phoenix. The position is very fast paced and detail orientated due to the high volume of patients our practice sees daily.

**DVCC History**:
DVCC has been serving the Phoenix Metropolitan area for the past 20 years. Over the past few years DVCC has been committed to using innovative technologies like TMS, Spravato (s-ketamine), medication management and EMDR in conjunction with talk therapy to improve our patient’s mental health. DVCC takes great pride in reaching out to the community and is known for taking great care of our patients and employees. DVCC is also known for our remarkable integrity when it comes to billing and providing services to our patients. Friendly reminder, DVCC has been successfully doing this for 20+ years and has built a strong foundation of trust with the communities, patients, providers and staff we serve.

**DVCC Mission Statement**:
Our vision is to bring the most benefit to the largest number of people possible. This includes every person at all levels, both inside and outside of our business. To help everyone be the best versions of themselves.

**Why DVCC and what perks does the position offer (after 90 days)** - Sick time, vacation time, paid holidays, monetary holiday bonuses, health insurance (% paid by DVCC), vision, dental, company/vendor lunches (2-5 times a month) and the occasional happy hour.

**The Position at DVCC**:Full time front office - scheduler

**This is not an entry level position** - Must have experience in behavioral and/or medical health front or back office or similar experience.

Shift: Monday to Friday shift. You maybe be required to work until 6pm on some days and other days will be opening. Flexibility is a must. Overtime offered on occasion.

Your day-to-day work requirements will consist of working with patients, insurance companies, counselors, psychiatric providers and telemedicine providers. Staying engaged, motivated and remaining calm under “high traffic/busy” situations will be important.

If you are skilled in all front office tasks of a mental health facility including greeting patients, answering phones, scheduling, insurance verification, copay collection, referrals, working in an EMR system and multitasking this is the job for you.

Did we mention you must enjoy being on the phone? Our patients, insurance companies and other businesses really like calling us.

Knowledge in e-faxing, scanning, copying, sending out referrals, receiving referrals and sending out labs electronically is good. Bonus points if you really know commercial insurance, Medicare and some EAP’s. Once again, you must be comfortable being on the phone and reaching out to our provider contacts and patients to schedule (again with the phone, it is a big part of the job).

My apologies if I keep repeating myself, however, this position is for a motivated individual ready to help our company grow and to keep up with the growth process. Dependability, motivation to lead and remarkable attendance with previous employers is a must.

**Minimum requirements (non-negotiable)**:
2-5 years in similar job setting

Submit to background check

Submit three references

Pay: $18.00 - $20.00 per hour

**Benefits**:

- Dental insurance
- Happy hour
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance

Healthcare setting:

- Private practice

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application Question(s):

- Please reply "thumbs up" or send the thumbs up emoji confirming you have taken both "skills test" on indeed (medical receptionist & time management skills). Please note - applicants who do not complete both skills test may not be considered for employment.

**Experience**:

- Insurance verification: 2 years (preferred)
- Front Office Mental Health/Medical: 2 years (required)
- Appointment scheduling: 2 years (required)

Work Location: In person



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