Computer Support
4 weeks ago
**Description/Comment**
- Performs a variety of duties in support of a computer, network (LAN/WAN), and/or client server unit. Reviews input data to verify adequacy and appropriateness of material required for data processing and related operations.
- Reviews output data to verify completeness, accuracy, and conformance to quality standards and specifications. Maintains internal records and may catalog, disperse, and return tapes/disks.
- May review daily processing logs and may set or revise schedules. AA or other 2 year technical degree in related discipline and 0 years experience
Associate’s Degree and 0 years of experience.
- 2 years of related experience can be substituted for Associate’s degree. 4 years of non-related experience can be substituted for Associate’s degree.
Equivalency: Associate’s Degree and 0 years of experience. 2 years of related experience can be substituted for Associate’s degree. 4 years of non-related experience can be substituted for Associate’s degree.
**Special Requirements**
This position requires 24X7, 365 days in a year onsite support. Weekends and holiday shift work will be needed.
- Knowledge of monitoring tools such as Control-M, Tivoli and Network Manager or equivalent
- Familiarity with a ticketing system (i.e., SMAX, HPSM)
- Mainframe experience not required but preferred
- Datacenter operations experience not required but preferred
- Good verbal and written communications required for gathering/supplying details about job failures from/to analysts and communicating with management and team leads.
**What are the top 3 items the Hiring Manager is looking for?**
- Quick Learner and self-starter ( working under limited supervision)
- Effective problem-solving and attention to details
- Works well under pressure, while multi-tasking
**Job Type**: Contract
Pay: $19.00 - $25.00 per hour
Schedule:
- 8 hour shift
**Experience**:
- Familiarity with a ticketing system: 1 year (required)
- LAN/WAN: 1 year (required)
Work Location: In person
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