Water/finance Clerk

**SUMMARY**:
The Water/Finance Clerk is responsible for clerical work performed in the municipal utilities division of the Finance Department. Under general supervision, this position is responsible for collecting funds due to the City, greeting residents, and is required to perform a variety of related clerical tasks.

**Department**:Finance (Water Administration)

**Type of Position**:Full-time

**Hours**: 40 hours/week (Over-time may be required on occasion)

**FLSA Status**:Non-exempt

**Reports to**: Finance Director

**Salary**:$40,000 - $55,000 (DOQ)

**ESSENTIAL DUTIES AND RESPONSIBILITIES**: _Essential duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them if the work is similar, related or logical to the position._
- Provides main coverage of the front desk, including collection and posting of utility payments and other miscellaneous cash receipts.
- Addressing residents’ complaints or questions on their utility bills or accounts and responding in a timely manner.
- Proofing for accuracy the daily balancing of the cash drawers
- Scheduling appointments with residents in order for the City’s Meter Reader to access the home relating to high consumption, misreads, damaged MXU, etc.
- Preparation of meters for contractors/developers/residents
- Administration of the Commuter and Hamilton Street parking permits
- Responsible for communicating issues residents have with Waste Management garbage services; ordering totes for new residents and help existing residents with repairs &/or replacement totes; informing residents of their garbage pickup day and the Waste Management rules
- Performs general clerical duties such as typing, filing, spreadsheets, and data entry and retrieval.
- Provides clerical and administrative support for the Finance Department, and other Departmental staff
- Perform other miscellaneous tasks/duties at the discretion of the Finance Director.

**QUALIFICATIONS**:

- High School Diploma or GED equivalent with specialized course work in general office practices such as typing and filing
- Five (5) years of customer service experience with varied clerical, public contact and technical office management work.

**Knowledge, Skills and Abilities**:

- Well-developed communication skills, both verbal and written.
- Ability to perform arithmetic computations accurately and quickly.
- Ability to manage time well, be highly organized and plan work assignments effectively to maintain a smooth flow of record keeping and information processing.
- Ability to use modern office technology, including a personal computer.
- Ability to establish successful working relationships.
- Knowledge of Microsoft Word, Excel, and Outlook;
- Ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; ability to handle stressful situations;

Pay: $19.25 - $26.50 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Dependent care reimbursement
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Prescription drug insurance
- Retirement plan
- Tuition reimbursement
- Vision insurance

Experience level:

- 5 years

Schedule:

- 8 hour shift

Work setting:

- In-person
- Office

Ability to Relocate:

- Lockport, IL 60441: Relocate before starting work (required)

Work Location: In person