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Dock Staff Freedom Boat Club

2 months ago

South Hadley, United States Freedom Boat Club of Greater Boston and Cape Cod Full time

**Benefits**:

- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Training & development

**POSITION TITLE: Dock Staff REPORTS TO: Operations Manager**
To complete the day-to-day tasking at assigned Freedom Boat Club locations. To ensure complete member satisfaction through staff attitude, professionalism and work quality excellence. To provide Red Carpet Service to all FBC members. To be a strong team player and able to work hard during fast paced conditions.

**JOB DUTIES/RESPONSIBILITIES**:

- Clean and sanitize every boat, every compartment, after every use
- Open and close the club ensuring everything is accounted for and secured
- Wipe down condensation every morning while completing morning operations checks
- Conduct morning maintenance app inspections during the 1 hour before reservations
- Continued training and learning
- Completely check members in and out properly.
- Recover fuel fees from members
- Use of different tech to view reservations, make confirmation calls and getting members on boats from the waitlist and to communicate within the club.
- Check daily usage at the end of the day to ensure no fuel was missed and all boats checked in correctly.
- Report damage and fill out incident reports or when required
- Complete weekly deep cleaning and inspections
- Change props and minor mechanical issues as needed
- Additional tasks as designated by supervisors
- Always put safety 1st

**REQUIREMENTS**:

- Maintain a professional appearance in accordance with company policy
- NASBLA boating safety course, can be completed during on boarding process
- Able work on your feet and work in all weather conditions
- Be team-oriented, self-motivated, and process driven
- Must be able to lift 30lbs and bend to get in to hard-to-reach places
- Be able to lead by example and be a complete team player
- Devotion to learning product knowledge
- Knowledge of small boat operations preferred by not required
- Have a strong attention to details
- Working weekends and holidays are requirements and expected

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