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Behavioral Health Clinical Associate
4 months ago
County of Grundy--Job Posting
Health Department
Date of Posting: May, 2024
Applications Accepted Until: Posted until filled
Job Title: Behavioral Health Clinical Associate
Employee Status: Full-time, 40.0 hours/week, non-exempt
Union Affiliation: AFSCME
Rate: $17.50/hr (Grade 2)
Potential Sign-on Bonus (up to 7% of annual salary), resulting in a potential annual salary of $38,948 (equivalent to an hourly rate of $18.73/hr)
Competitive Benefits: Medical, Dental, Vision and Life Insurance; Generous accrual of Paid-Time Off;
Contribution to IL Municipal Retirement Fund (IMRF); Paid Holidays; Professional development opportunities; Potential student loan forgiveness
Annual Potential Benefit Package is Equivalent to $36,375.
Work Setting: Work is performed from office in Morris, IL, with occasional visits to partner agencies or other service locations within Grundy County.
SUMMARY:
The Grundy County Health Department works to preserve, protect and promote the health and well-being of Grundy County. Services are offered in response to community need and in accordance with oversight agencies to clients of the lifespan - infant to older adults.
The Behavioral Health Clinical Associate (BHCA) serves an important dual-purpose role in the operations of the Division and the entire Health Department. This includes both case management and secretarial duties. The BHCA helps Grundy residents take responsibility for their mental health journeys by promoting action through goal setting and achievement. The BHCA also performs general reception services and clerical duties, and coordinates contacts between clinical staff, clients and outside agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Provides quality customer service to all clients of the Health Department with clarity, respect and dignity.
2. Provides administrative assistance to the Health Department including, but not limited to:
a. Acts as the first point of contact for Health Department clients via phone or in person.
b. Receives and receipt payments for services and activities.
c. Maintains and updates records in electronic record systems.
d. Serves as support to direct service staff and leadership, extending oneself to maximize the client experience and to create efficient work processes for the Division and the entire Health Department.
e. Assists in creating and distributing educational and health promotion materials.
3. Completes initial registration for clients along with obtaining necessary demographic information, insurance, releases, and other paperwork as deemed necessary for the registration process.
a. Maintains electronic charts in a manner that is organized and, at a minimum, has an 80% compliance rate based on standard chart audits.
4. Screens incoming behavioral health calls and walk-ins to determine urgency using Request for Service process. Creates charts and schedules assessment appointments for all ages. May begin providing case management services upon request and/or referring clients needing immediate attention to the appropriate personnel.
a. Provides recovery education to service recipients for every phase of the recovery journey, from pre-recovery engagement to recovery initiation, to recovery stabilization, to sustained recovery maintenance.
b. Assists and coaches recovering persons in the development of their own recovery plans with the common goal of achieving and maintaining the lives they want.
5. Acts when receiving a crisis call. Informs appropriate personnel of situation at hand and makes required immediate calls to i.e. police, ambulance, and hospital.
6. Serves as the gatekeeper of client/patient files, in both hard copy and the Electronic Health Records system. Performs data entry pertinent to the client files. Processes and completes requests for information from federal and state entities.
7. Participates in activities that lead to cooperation with other county departments, which may include preparing workspaces for closure at the end of the night.
8. Participates in activities that lead to compliance with accrediting bodies, granting agencies and oversight entities, which may include distribution and collection of surveys.
9. Provides a model for persons with mental health and substance use issues, GCHD staff, and the community by demonstrating that recovery is possible.
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell as well as lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
MINIMUM REQUIREMENTS:
Requires the ability to display a positive, cooperative, professional and team orientated attitude and th
