Scheduler/receptionist

Comfort Keepers is seeking a dedicated, experienced Homecare Services Coordinator (HSC) or scheduler for our Forsyth, IL office. At Comfort Keepers, we provide uplifting in-home care for seniors and older adults who require a helping hand, a supportive companion, and day-to-day assistance in their home. As a Homecare Services Coordinator (HSC)you will work with a network of caring professionals that helps Comfort Keepers deliver one-on-one care that enhances the quality of life of our clients and their families.

**Job Summary**:
The Homecare Services Coordinator (HSC), in conjunction with the office support team, is responsible for managing the client experience from their first visit through the continuity of their care. The role of the HSC begins in the office, where you will assist in developing and monitoring ongoing caregiver and client relationships through the proactive management of the client schedule. This will include selecting and distributing work among our caregiver staff based on skills, performance and the overall needs of the client. In addition, the HSC will facilitate communication between the caregiver and the client, ensuring that all client needs are met through the delivery of quality care, as well as identifying and resolving potential client issues that may arise. Finally, the HSC will work to ensure that the office has adequate staffing levels and availability to service potential clients.

Pay: $16.00 per hour

**Benefits**:

- 401(k)
- Paid time off
- Paid training
- Referral program

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Computer skills: 1 year (required)
- Schedule management: 1 year (required)

Work Location: In person