Patient Care Technician

3 weeks ago

Cottonwood, United States Northern Arizona Healthcare Corporation Full time

Overview:
The PCT, including all hospital units and departments and the Float/Flex Pool PCT, under the supervision of the charge nurse, clinical manager, and/or director, is responsible for assisting in patient care, documentation and supply management. PCTs keep the unit supplied, clean, and organized. Additionally, the PCT may function in an office assistant role and answer the telephone, answer questions within their capabilities the patient or their support individuals may have, and perform data entry and data collection.

The PCT in the discharge unit is for assisting discharged patients, coordinating discharge logistics and assisting patients in utilizing resources and accessing health related services.

The PCT in the Labor Delivery and Post Partum Breastfeeding Center does not provide direct patient care.

The PCT follows all policies and procedures of Northern Arizona Healthcare. They perform or assist with procedures that fall within the scope of practice of a PCT, and work closely with all members of the interdisciplinary team. The PCT may be caring for infants, children, adolescents, adults and geriatrics populations.

The Float/Flex Pool PCT may be asked to work on any unit in the hospital that is in need of a PCT, change departments during a shift or be asked to work as a Patient Safety Attendant based on need whereupon the PCT duties will cease if assigned to sit 1:1 with a patient; and must complete the same required documentation as a PSA. Call will be required for the Float/Flex Pool PCT.

This position's location is on site only.

**Responsibilities**:
**Patient Care**
- Maintains department cleanliness including following procedures for clean up after treatments.
- Assists with transfer of patient with restrictions in weight bearing or impairment of motor status.
- Assists with patient transfers to or from wheelchairs as needed.
- Assists patients with donning/doffing compression garments as needed.
- Observes patient for skin integrity and report any problem areas to supervising clinicians.
- May assist with removal of catheters and IVs and also assist with phlebotomy within scope of practice.
- Prioritizes and problem solves to meet changes in patient status/condition.
- Collaborates with physicians and other health care professionals to ensure staffing patterns meet appropriate skill necessary for quality patient care.
- Quickly and accurately assesses patient care needs.
- Serves as a resource, assists other staff in caring for patients, assists physician with order entry into EMR as needed.
- Assists with dressing removal as assigned by supervising clinician.
- Assists patients with activities of daily living such as toileting as needed.
- Assists patients with mobility under the direction of supervising clinician including but not limited to therapeutic exercises.
- Follows guidelines for safety with regard to isolation precautions and all policies/procedures dealing with blood borne pathogens.

**Discharge PCT**
- Assists patients in and out of vehicles as needed.
- Supports and reinforces discharge instructions.
- Collaborates with interdisciplinary team and community agencies.
- Uses the EMR for documentation and communication purposes.
- Assists with securing DME as necessary.

**Labor Delivery Post Partum Breastfeeding Center**
- Breastpump rental program bookkeeping (ie invoices for payment), run payment for breastpump rental, invoice monthly or quarterly pumps that are rented, track billing of rental and maintain copies of rental contracts and End of Month billing, log of receipts to accounting.
- Contact patients regarding breastpump rental and billing and manage Breastpump rental system.
- Ereq order supplies breastfeeding center and nursery.
- Liaison with Breastpump supplies and Breastpump company.
- Clean and restock breastpumps to breastfeeding center.
- Telephone triage with families regarding breastfeeding.
- Maintain department cleanliness.
- Assists in transporting equipment and supplies.

**Administrative**
- Answers, evaluates and prioritizes incoming administrative line telephone calls, communicates effectively with callers obtaining complete and accurate information to determine the need(s) of the caller.
- Assists in orientation and training of new PCT staff.
- Works to ensure best practice among colleagues.
- Maintains unit documents.
- Maintains charts and copies charts as requested.
- Assists charge nurse with clerical duties.
- Documents objective patient data and the care they provide. Documents reporting of abnormal findings to supervising clinician.

**Education**
- Demonstrates understanding of the Unit's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures manual on the assigned unit.
- Focuses on personal development areas, engaging in professional/collegial interactions with peers and students.
- Demonstrates and utilizes the guidelines of care and practice via the nursing process, and in a

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