Youth Program Manager

4 days ago


Austin, United States Austin SSC Kids Full time

Austin SSC Kids is excited to add a driven social sports loving superstar to create awesome experiences for our players

Enjoy sports? Make a living supporting our 60,000+ adult and youth recreational athletes Our company’s mission is to be the best part of our customer’s day, and this team member will be a primary point of contact between those individuals and our staff.

This crucial team member will also help set the tone for player experience and therefore must exude confidence, responsibility, and cheerfulness. This person is one of our primary brand ambassadors to players and must be comfortable speaking in front of groups, relating to both adults & children, and facilitating fun and excitement. This person is a skilled conflict manager and can diffuse issues quickly, equitably, and positively. Prior customer service experience is preferred, but we can also teach smart, committed individuals.

Austin SSC Kids believes the fun and sportsmanship of games should be for everyone, and thus we provide activities for every type of person, every week of the year. Our leagues are about having a blast more than winning games. We are the premier company in Austin for adult & youth recreational sports and events, with over 35,000 local players per year, and 50,000 statewide.

If you are outgoing, enjoy working with kids and have experience managing youth sports, we want you on our team

**Responsibilities**:

- Drive future growth by initiating relationships with new partners, including playing venues and child-focused entities
- Support current growth by recruiting teams and maintaining great working relationships with our partners
- Generate and maintain relationships with local community groups, city departments, and schools
- Execute and provide on-site support for youth leagues and events
- Recruit, manage, and train referees, supervisors, volunteers, and all other programming personnel
- Manage and execute program marketing efforts
- Plan and perform all Parent, Coach, Volunteer, and Referee Communications, including orientation meetings
- Develop and distribute practice and game plans to appropriate personnel
- Provide on-site customer service to parents and kids at practices and games
- Coordinate, coach, and referee youth programs as needed
- Build teams and schedules, including games and practices, for regular leagues and camps

Skills and Qualifications:

- Passion for teaching sports to kids
- Outgoing personality and strong ability to work with others (Smile everyday)
- High-level organization, work ethic, and attention to detail
- Strong interpersonal communication skills
- Strong presentation skills
- Working knowledge of all major sports

**Requirements**:

- 2+ years coordinating and/or supervising youth sports
- 1+ years hospitality, customer service, and/or sports administration
- Demonstrated ability to engage and interact with children ages 2-13
- Ability to stand for long periods of time and regularly lift 40+ lbs
- Reliable Transportation, valid driver’s license, and Clean Driving Record
- Reliable Smartphone, Computer, and Printer Access with high-speed internet
- Pass a State and Federal background check
- Certified in CPR and First Aid

Pay: $40,000.00 - $50,000.00 per year

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Vision insurance

Experience level:

- 2 years

Schedule:

- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Austin, TX: Relocate before starting work (required)

Work Location: Multiple locations


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