Student Counselor

2 weeks ago

New Brunswick, United States Rutgers University Full time

**Position Details**:

- Position Information**Recruitment/Posting Title**
- Student Counselor**Job Category**
- URA-AFT Administrative**Department**
- SC&I - Dean's Office**Overview**
- Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey’s preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. Ranked in 2022 by Forbes as a **top 100 best large employer** in America, **Rutgers’ commitment to its employees** includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation’s military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
- The School of Communication and Information (SC&I) on the Rutgers-New Brunswick campus houses a dynamic community of scholars who conduct engaged research and teach in the areas of communication, information science, media studies, information technology, journalism, librarianship, organizational and health communication, public relations, and other professional practice areas. SC&I has about 2,500 enrolled students and teaches thousands of other Rutgers students in our five undergraduate programs, two master’s degrees, interdisciplinary doctoral program, and non-degree continuing education programs. We value our culture of collegiality and work hard to support the success of our full

**Posting Summary**
- Rutgers, The State University of New Jersey, is seeking a Student Counselor for the School of Communication and Information - Dean’s Office.
Among the key duties of this position are the following:

- Provides academic advising and student services support to students in degree, non-degree, and non-credit programs of the School of Communication and Information, with a focus especially on undergraduate students.
- Works as part of the undergraduate student services team and works closely with program directors and faculty to develop, implement, and evaluate program policies and services to meet the needs of undergraduate students in the areas of academics, student life and activities, career development, and/or special populations.
- Provides guidance to prospective students throughout the admissions process.
- Uses professional judgment to evaluate academic credentials in order to recommend admission decisions.
- Provides academic, personal, and career counseling and advice; facilitating orientation programs and information sessions for new and prospective students.
- Coordinates intervention programs for students experiencing difficulty.
- Develops special projects, activities, and rich media communication.
- Provides resolutions to an assortment of academic and administrative problems of moderately complex scope, provides analytical reports to faculty and administrators, and may serve as a liaison to university departments and offices.
- Employs judgment within defined practices and procedures, and works independently within broadly defined work objectives.

**Position Status**
- Full Time**Hours Per Week**

**Daily Work Shift**
- Day**Work Arrangement**

**FLSA**
- Exempt**Grade**
- 05**Position Salary**

**Annual Minimum Salary**
- 63518.000**Annual Mid Range Salary**
- 79089.000**Annual Maximum Salary**
- 94659.000**Standard Hours**
- 37.50**Union Description**
- URA-AFT Administrative**Payroll Designation**
- PeopleSoft**Benefits**

**Seniority Unit**

**Terms of Appointment**
- Staff - 12 month**Position Pension Eligibility**
- ABP- Qualifications**Minimum Education and Experience**
- Bachelor’s degree in communication, psychology, counseling, education, social work, or a related area, or an equivalent combination of education and experience that demonstrates knowledge and understanding of student development and academic theories, methodologies, and current practices in higher education.
- A minimum of two (2) years of relevant experience in higher education student services that demonstrates skills in academic advising, student support services, and retention practices.

**Certifications/Licenses**

**Required Knowledge, Skills, and Abilities**
- Excellent communication and interpersonal skills.
- Ability to handle complex situations with diplomacy.
- Computer proficiency in generating analysis of data.
- A strong commitment to providing outstanding student services is fundamental.

**Preferred Qualifications**
- Experience with customer relationship management and retention software.
- Three (3) years of relevant experience in higher education student services that demonstrates skills in academic advising, student support services, and retention practices.

**Equipment Utilized**

**This position regularly uses**:

- MS Office suite and other standard office software.

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